Dell EMC Repository Manager Version 3.3.2 Troubleshooting Guide August 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Overview...................................................................................................................... 4 What's new in this release.................................................................................................................................................4 Enhancements......................................................................................................................................................................
1 Overview The Dell EMC Repository Manager (DRM) ensures that the Dell systems are up-to-date with the latest BIOS, driver, firmware, and software. DRM allows you to: ● Create repositories of customized component(s) and updates. ● Create groups of related updates for systems running the Microsoft Windows and Linux operating system. ● Generate comparison reports. Update baselines of custom repositories and generate deployment tools.
Prerequisites for installing DRM This section lists the specific prerequisites to be considered before installing DRM. Hardware requirements Table 1. Hardware requirements Requirement Details Processor 1 GHz Pentium processor or equivalent RAM 4 GB Hard Disk 1 GB of available space Display 1024 x 768 high color, 32-bit Optical Drive (Optional) CD/DVD writer Software requirements DRM works on a wide range of Operating Systems for Windows and Linux.
2. Click Browse all products. 3. From the All products page, click Software, and then click the required link. 4. Click the required product and then click the required version. Using search engines, type the name and version of the document in the search box. Other documents you may need In addition to this guide, you can access the following guides available at the support site. .
Creating manual repository This flowchart describes the process to create a manual repository in DRM. Creating repository with inventory This flowchart describes the process to create a repository with inventory in DRM.
Creating repository with iDRAC and OME integration This flowchart describes the process to create a repository with iDRAC, OpenManage Enterprise, OpenManage Essentials, and OpenManage Integration with Microsoft System Center for SCCM and SCVMM integrations.
Creating repository with VMware integration This flowchart describes the process to create a repository with VMware integration in DRM.
Creating repository with console integration This flowchart describes the process to create a repository with console integration in DRM. You can use this method for OpenManage Integration for Microsoft System Center Configuration Manager, Microsoft System Center Virtual Machine Manager (OMIMSSC), and OpenManage Enterprise.
Creating deployment tools This chapter describes the process to export the repository as deployment tool type. Creating deployment tool_Smart bootable ISO This section describes the process to export a repository as Smart Bootable ISO. NOTE: Ensure that you do not use Secure Boot as it is not supported with smart Bootable ISO.
Best practice for creating bootable CD or USB keys for updates You can create bootable USB keys for updates, using any third party or free tool. You can start your managed system by the bootable CD or USB storage. After the system starts, it automatically runs the selected updates. After the update is complete, you can remove the CD or USB storage, and reboot the system to your host operating system. NOTE: Rufus and UNetBootin are third-party software. Install and use these software at your own risk.
2. Run the Dell Repository Manager and generate the bootable ISO. 3. Start Rufus and select the Disk or ISO image option. 4. Click Select adjacent to the Boot Selection and navigate to the ISO created by Dell Repository Manager. 5. Ensure to choose MBR Partition Type and BIOS target system with VFAT file system. 6. Click OK to start the USB writing. 7. After the USB key writing is complete, insert the USB key into a USB port on the system you want to upgrade. 8. Press . The boot menu is displayed. 9.
Creating deployment tool_Smart deployment script This section describes the process to export a repository as Smart deployment script. Creating deployment to shared location This section describes the process to export a repository to a common shared location.
Configuring settings This section describes the process to configure the settings or application preferences. Configuring network settings This section describes the process to configure network settings in DRM. Configuring email configuration This section describes the process to configure email settings in DRM.
Creating store settings This section describes the process to configure data store settings in DRM. Configuring plugin settings This section describes the process to configure plugin settings in DRM.
Configuring catalog settings This section describes the process to configure catalog settings in DRM. Comparing repository This section describes the process to compare a repository against latest catalog loaded in DRM.
Overview
A Frequently asked questions This section lists some frequently asked questions about DRM. Why is DRM not recognized? After installing DRM on Microsoft Windows operating system, when you try to run any DRM commands, the following error message is displayed: drm is not recognized as an internal or external command, operable program or batch file. Rerun the DRM service file DRM_Service.bat as an Administrator from the installer location. Example of an installer location: C:\Program Files\Dell\Dell EMC Reposi
NOTE: If you have administrative privileges, ensure that you unhide all the hidden folders in Microsoft Windows operating system. Where is the Dell EMC Repository Manager runtime log located? DRM creates the log file at runtime in the following location: ● Windows: C:\ProgramData\Dell\drm ● Linux: /var/dell/drm/log You can save or email the logs through Save and Mail Logs option in the Dell EMC drop-down menu.
I saved a file in the mapped network location. However, I am not able to access location from DRM. What do I do now? Ensure that you have privileges to access the location and then login with the appropriate credentials. I am not able to automatically discover the Microsoft Exchange Web Service URL when trying to configure the email notifications. Is there any other option to discover the URL apart from updating it manually? From DRM version 3.
After I delete a bundle, it is not deleted from the bundle list on the GUI. Should I delete it elsewhere so that it is updated on the GUI? If the size of a bundle or a collection of bundles that are selected to be deleted exceeds 1 GB, several minutes may be required to delete and reflect the progress on the GUI. The workaround is to wait for sometime for the GUI to reflect the change or exit from the DRM console and reopen the DRM application.
Uninstalling or downgrading DRM leaves the DRM database and repository DUP packages present in storage To reclaim storage space of the operating system boot drive after uninstalling DRM, the following directories and content need to be manually removed: ● Windows: \ProgramData\Dell\DRM ● Linux: /var/dell/drm If installing a previous DRM version these directories must be removed first as an older DRM version does not support a newer DRM database.