FAQ

• Read and Write access to the drmuser in the particular folder including all individual directories where you want to create a

repository.

I saved a file in the mapped network location.

However, I am not able to access that location.

What do I do now?

Ensure that you have privileges to access the location and then login with the appropriate credentials.

I am not able to automatically discover the

Microsoft Exchange Web Service URL when trying

to configure the email notifications. Is there any

other option to discover the URL apart from

updating it manually?

No. In DRM 3.0, the auto-discovery of Microsoft Exchange Web Server URL is not supported. You have to update the URL manually.

I get a message “GLX version 1.2 or higher is

required” when I try to open a Linux terminal

window. This message is observed in SUSE Linux

11 and 12.

This is a warning message and does not affect the functionality of the product.

I am not able to create a inventory repository using

a specific catalog and inventory file through

command line interface. How do I proceed?

Ensure that the catalog and inventory are available in the same network location and then create a repository.

Frequently asked questions