Owners Manual

Storage system hardware

This chapter describes the front-end and back-end components of ME4 Series enclosures.

Some of the modules within the enclosure are replaceable as described in Module removal and replacement on page 43. The

types of modules and other components that can be replaced are defined below:

● CRU: Customer-replaceable Unit

● FRU: Field-replaceable Unit (requires service expertise)

The terms CRU and FRU are used throughout this document.

Topics:

• Locate the service tag

• Enclosure configurations

• Enclosure management

• Operation

• Enclosure variants

• 2U enclosure core product

• 5U84 enclosure core product

• 5U84 enclosure chassis

• Operator (Ops) panel LEDs

• CompactFlash

• Controller failure when a single-controller is operational

Locate the service tag

Your ME4 Series storage system is identified by a unique Service Tag and Express Service Code.

The Service Tag and Express Service Code are found on the front of the system by pulling out the information tag. Alternatively,

the information might be on a sticker on the back of the storage system chassis. This information is used to route support calls

to appropriate personnel.

NOTE:

Quick Resource Locator (QRL):

● The QRL code contains information unique to your system. It can be found on the information tag and the Setting Up

Your Dell EMC PowerVault ME4 Series Storage System document provided with your ME4 Series enclosure.

● Scan the QRL to get immediate access to your system information, using your smart phone or tablet.

Enclosure configurations

The storage system supports three controller enclosure configurations.

● 2U (rack space) controller enclosure (2U12)–see 2U12 enclosure system—front orientation on page 7 and 2U12 enclosure

system—rear orientation on page 8: holds up to 12 low profile (1-inch high) 3.5" form factor disk drives in a horizontal

orientation.

● 2U (rack space) controller enclosure (2U24)–see 2U24 enclosure system—front orientation on page 8 and 2U24

enclosure system—rear orientation on page 8: holds up to 24 low profile (5/8 inch high) 2.5" form factor disk drives in a

vertical orientation.

● 5U (rack space) controller enclosure (5U84)–see 5U84 enclosure system—front orientation on page 9 and 5U84

enclosure system—rear orientation on page 9: holds up to 84 low profile (1-inch high) 3.5" form factor disk drives in a

vertical orientation within the disk drawer. Two vertically-stacked drawers each hold 42 disks. If used, 2.5" disks require 3.5"

adapters.

Storage system hardware 5