Owners Manual

Table 27. Event descriptions and recommended actions (continued)
Number Severity Description/Recommended actions
If the event refers to a disk sensor, disk behavior may be unpredictable in this temperature
range.
Check the event log to determine if more than one disk has reported this event.
● If multiple disks report this condition there could be a problem in the environment.
● If one disk reports this condition, there could be a problem in the environment or the disk has
failed.
Recommended actions:
● Check that the storage system’s fans are running.
● Check that the ambient temperature is not too warm. The controller enclosure operating
range is 5°C to 35°C (41°F to 95°F). The expansion enclosure operating range is 5°C to
40°C (41°F to 104°F).
● Check for any obstructions to the airflow.
● Check that there is a module or blank plate in every module slot in the enclosure.
● If none of these recommended actions resolve the issue, replace the disk or controller
module that logged the error.
525 Info. A drawer has been stopped by a user.
The drawer has powered down and may be safely removed. A rescan must complete before the
updated drawer information will be available.
Recommended actions:
● Restart the drawer using the start drawer command, or remove the drawer for
replacement.
526 Info. A drawer has been started by a user.
The drawer has powered up. Disks in the drawer may take a few minutes to spin up. A rescan
must complete before the updated drawer information will be available.
Recommended actions:
● No action is required.
527 Error Expander Controller (EC) firmware is incompatible with the enclosure.
As a preventative measure, the Expander Controller (EC) disabled all PHYs and reported the
short enclosure status page in the supported diagnostic list.
Recommended actions:
● Upgrade the controller module to the latest supported bundle version.
528 Error Expander Controller firmware detected that the partner Expander Controller (EC) firmware is
incompatible with the enclosure.
As a preventative measure, the Expander Controller (EC) disabled all PHYs and reported the
short enclosure status page in the supported diagnostic list.
Recommended actions:
● Upgrade the partner controller module to the latest supported bundle version.
529 Error The local Expander Controller (EC) is incompatible with the enclosure.
As a preventative measure, the Expander Controller (EC) disabled all PHYs and reported the
short enclosure status page in the supported diagnostic list.
Recommended actions:
● Replace the controller module with one that is compatible with the enclosure.
530 Error The local Expander Controller (EC) firmware detected a level of incompatibility with the partner
Expander Controller (EC). This incompatibility could be due to unsupported hardware or
firmware.
128 Events and event messages