Owners Manual

Table 27. Event descriptions and recommended actions (continued)
Number Severity Description/Recommended actions
● If the ping operation failed, check connectivity between the storage system and the remote
host.
312 Info. This event is used by email messages and SNMP traps when testing notification settings. This
event is not recorded in the event log.
Recommended actions:
● No action is required.
313 Error The indicated controller module has failed. This event can be ignored for a single-controller
configuration.
Recommended actions:
● If this is a dual-controller system, replace the failed controller module. The module’s Fault/
Service Required LED will be illuminated (not blinking).
314 Error The indicated FRU has failed or is not operating correctly. This event follows some other FRU-
specific event indicating a problem.
Recommended actions:
● To determine whether the FRU needs to be replaced, see the topic about verifying
component failure in your product's Hardware Installation and Maintenance Guide.
315 Critical This IOM is incompatible with the enclosure in which it is inserted.
Recommended actions:
● Replace this IOM with an IOM that is compatible with this enclosure.
316 Warning The temporary license for a feature has expired.
Any components created with the feature remain accessible but new components cannot be
created.
Recommended actions:
● To continue using the feature, purchase a permanent license.
Info. The temporary license for a feature will expire in 10 days. Any components created with the
feature will remain accessible but new components cannot be created.
Recommended actions:
● To continue using the feature after the trial period, purchase a permanent license.
317 Error A serious error has been detected on the Storage Controller disk interface. The controller will be
killed by its partner.
Recommended actions:
● Visually trace the cabling between the controller modules and expansion modules.
● If the cabling is OK, replace the controller module that logged this event.
● If the problem recurs, replace the expansion module that is connected to the controller
module.
319 Warning The indicated available disk has failed.
Recommended actions:
● Replace the disk with one of the same type (SSD, enterprise SAS, or midline SAS) and the
same or greater capacity. For continued optimum I/O performance, the replacement disk
should have performance that is the same as or better than the one it is replacing.
322 Warning The controller has an older Storage Controller (SC) version than the version used to create the
CHAP authentication database in the controller’s flash memory.
The CHAP database cannot be read or updated. However, new records can be added, which will
replace the existing database with a new database using the latest known version number.
108 Events and event messages