Owners Manual
Table Of Contents
- Dell EMC PowerVault ME4 Series Storage System Owner’s Manual
- Contents
- Storage system hardware
- Troubleshooting and problem solving
- Module removal and replacement
- ESD precautions
- Dealing with hardware faults
- Firmware updates
- Continuous operation during replacement
- Shutting down attached hosts
- Shutting down a controller module
- Verifying component failure
- Customer-replaceable units (CRUs)
- Attach or remove the front bezel of a 2U enclosure
- Replacing a drive carrier module in a 2U enclosure
- Replacing a DDIC in a 5U enclosure
- Replacing a controller module or IOM in a 2U or 5U enclosure
- Replacing a power supply unit (PSU) in a 5U enclosure
- Replacing a fan cooling module (FCM) in a 5U enclosure
- Replacing a power cooling module (PCM) in a 2U enclosure
- Completing the component installation process
- Verifying component operation
- Performing updates in PowerVault Manager after replacing an FC or SAS HBA
- Events and event messages
- Connecting to the CLI port using a serial cable
- Technical specifications
- Standards and regulations
Table 27. Event descriptions and recommended actions (continued)
Number Severity Description/Recommended actions
626 Info. Detected an unsupported TPID (midplane Type ID).
Recommended actions:
● No action is required.
627 Info. Detected an unknown TPID (midplane Type ID).
Recommended actions:
● No action is required.
628 Error A firmware mismatch has been identified for the expansion enclosure.
A firmware mismatch could result from attaching an enclosure configured as a JBOD (instead of
an EBOD) or installing a new IOM FRU with incompatible firmware.
Recommended actions:
● Update the firmware to the appropriate level for connecting your expansion enclosures to
the controller enclosure.
● If you receive this event when no new enclosures or IOMs have been added, please contact
support.
646 Info. Indicates any of the following changes to SupportAssist:
● State changed
● Contact information changed
● Proxy settings changed or cleared
● Operation mode changed
● Settings changed
Recommended actions:
● No action is required.
647 Error This Storage Controller is restarting due to an internal error.
This Storage Controller experienced a management-interface hang and will restart to recover.
Recommended actions:
● Please collect logs and contact technical support for further action.
648 Error Failed to upload SupportAssist logs or CloudIQ configuration or performance data.
Recommended actions:
● No action is required.
649 Warning A controller firmware update is available for your system.
Recommended actions:
● Go to https://www.dell.com/support, enter your service tag and download the update. You
can then use the Update Firmware function in PowerVault Manager to perform the update.
650 Warning A disk firmware update is available for your system.
Recommended actions:
● Go to https://www.dell.com/support, enter your service tag and download the update. You
can then use the Update Firmware function in PowerVault Manager to perform the update.
Removed events
The following table lists events that have been removed and specifies events that the system reports instead:
NOTE: If you have scripts that reference the removed events, update the scripts with the replacement events.
146 Events and event messages