Owners Manual
Table Of Contents
- Dell EMC PowerVault ME4 Series Storage System Owner’s Manual
- Contents
- Storage system hardware
- Troubleshooting and problem solving
- Module removal and replacement
- ESD precautions
- Dealing with hardware faults
- Firmware updates
- Continuous operation during replacement
- Shutting down attached hosts
- Shutting down a controller module
- Verifying component failure
- Customer-replaceable units (CRUs)
- Attach or remove the front bezel of a 2U enclosure
- Replacing a drive carrier module in a 2U enclosure
- Replacing a DDIC in a 5U enclosure
- Replacing a controller module or IOM in a 2U or 5U enclosure
- Replacing a power supply unit (PSU) in a 5U enclosure
- Replacing a fan cooling module (FCM) in a 5U enclosure
- Replacing a power cooling module (PCM) in a 2U enclosure
- Completing the component installation process
- Verifying component operation
- Performing updates in PowerVault Manager after replacing an FC or SAS HBA
- Events and event messages
- Connecting to the CLI port using a serial cable
- Technical specifications
- Standards and regulations
Table 27. Event descriptions and recommended actions (continued)
Number Severity Description/Recommended actions
Resolved An Enclosure Management Processor (EMP) reported an alert condition on a fan control module.
A SES alert for a fan module in the indicated enclosure has been resolved.
Recommended actions:
● No action is required.
559 Error An Enclosure Management Processor (EMP) reported an alert condition on a motion sensor.
A drawer motion sensor has detected an excessive level of acceleration or deceleration.
Recommended actions:
● To prevent physical damage to drawer components and drives, avoid using excessive force
when removing or inserting drawers.
Warning An Enclosure Management Processor (EMP) reported an alert condition on a motion sensor.
A drawer motion sensor has detected an excessive level of acceleration or deceleration.
Recommended actions:
● To prevent physical damage to drawer components and drives, avoid using excessive force
when removing or inserting drawers.
Resolved An Enclosure Management Processor (EMP) reported an alert condition on a motion sensor.
A SES alert for a motion sensor in the indicated enclosure has been resolved.
Recommended actions:
● No action is required.
560 Critical An Enclosure Management Processor (EMP) reported an alert condition on a motion sensor.
The enclosure management processor is unable to communicate with the fan management
device on the enclosure midplane. This is likely a problem with the midplane.
Recommended actions:
● For the indicated enclosure, inspect the status of the fan control modules in system health.
If there is a failure due to the fan management device, both fan control modules should
also report a communication failure (event 558 with Error severity). If system temperatures
steadily climb, if possible shut down the system to avoid risk of damage. Replace the chassis
FRU immediately. If a temperature sensor reaches a shutdown value, the controller module
will automatically shut down. For shutdown values, see information about temperature
sensors in your product's installation guide.
● If you can get to the physical location of the enclosure within 10 minutes of this event being
logged, check whether the fans are operating in the enclosure.
● If the fans are operating then an over-temperature condition should not occur. The fans
should be operating at their highest RPM rate. Replace the chassis FRU at a specified
service interval.
● If the fans are not operating then an over-temperature condition will likely occur. If possible,
shut down the system now to avoid risk of damage. Replace the chassis FRU immediately.
● If you cannot get to the physical enclosure location within 10 minutes of this event being
logged:
○ Monitor system temperatures (temperature sensors and disks) closely to ensure that an
over-temperature condition is not occurring.
● If system temperatures steadily climb, if possible shut down the system to avoid risk
of damage. Replace the chassis FRU immediately. If a temperature sensor reaches a
shutdown value, the controller module will automatically shut down. For shutdown values,
see information about temperature sensors in your product's installation guide.
Warning
An Enclosure Management Processor (EMP) reported an alert condition on a motion sensor.
The fan management device in the enclosure reports bad voltage on one or both fan control
modules.
Recommended actions:
134 Events and event messages