Administrator Guide

You can specify to update all disks or only specific disks. If you specify to update all disks and the system contains more than one type of
disk, the update will be attempted on all disks in the system. The update will only succeed for disks whose type matches the file, and will
fail for disks of other types.
Prepare for update
1. Obtain the appropriate firmware file and download it to your computer or network.
2. Check the disk manufacturer’s documentation to determine whether disks must be power cycled after firmware update.
3. If you want to update all disks of the type that the firmware applies to, continue with the next step. Otherwise, in the PowerVault
Manager, for each disk to update:
a. Determine the enclosure number and slot number of the disk.
b. If the disk is associated with a disk group and is single ported, determine which controller owns the disk group.
4. In the PowerVault Manager, prepare to use FTP/SFTP:
a. Determine the network-port IP addresses of the system’s controllers.
b. Verify that the system’s FTP/SFTP service is enabled.
c. Verify that the user you will log in as has permission to use the FTP interface. The same setting allows a user to transfer files using
both FTP and SFTP.
5. Stop I/O to the storage system. During the update all volumes will be temporarily inaccessible to hosts. If I/O is not stopped, mapped
hosts will report I/O errors. Volume access is restored after the update completes.
Update disk firmware
Perform the following steps to update disk firmware:
1. Obtain the appropriate firmware file, and download it to your computer or network.
2. In the PowerVault Manager, prepare to use FTP:
a. Determine the network-port IP addresses of the system controllers. See Configuring controller network ports.
b. Verify that the FTP/SFTP service is enabled on the system. See Enable or disable system-management settings.
c. Verify that the user you plan to use has manage role permissions and FTP/SFTP interface permissions. See Adding, modifying, and
deleting users.
3. Open a Command Prompt (Windows) or a terminal window (UNIX) and go to the directory containing the firmware file to load.
4. Type:
sftp controller-network-address -P port or
ftp controller-network-address
For example:
sftp 10.235.216.152 -P 1022 or
ftp 10.1.0.9
5. Log in as a user with manage role permissions and FTP/SFTP interface permissions.
6. Perform either of the following tasks:
• To update all disks of the type that the firmware applies to, type:
put firmware-file disk
For example:
put AS10.bin disk
• To update specific disks, type:
put firmware-file disk:enclosure-ID:slot-number
For example:
put AS10.bin disk:1:11
CAUTION:
Do not power cycle enclosures, or restart a controller during the firmware update. If the update is
interrupted or there is a power failure, the disk might become inoperative. If this issue occurs, contact technical
support.
It typically takes several minutes for the firmware to load. In FTP, wait for the message Operation Complete to appear. No
messages are displayed in SFTP.
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Other management interfaces