Deployment Guide

Table Of Contents
Troubleshooting and problem solving
These procedures are intended to be used only during initial configuration for verifying that hardware setup is successful. They
are not intended to be used as troubleshooting procedures for configured systems using production data and I/O.
NOTE: For further troubleshooting help after setup, and when data is present, see Dell.com/support.
Topics:
Locate the service tag
Operators (Ops) panel LEDs
Initial start-up problems
Locate the service tag
ME4 Series storage systems are identified by a unique Service Tag and Express Service Code.
The Service Tag and Express Service Code can be found on the front of the system by pulling out the information tag.
Alternatively, the information might be on a sticker on the back of the storage system chassis. This information is used to route
support calls to appropriate personnel.
Operators (Ops) panel LEDs
Each ME4 Series enclosure features an Operators (Ops) panel located on the chassis left ear flange. This section describes the
Ops panel for 2U and 5U enclosures.
2U enclosure Ops panel
The front of the enclosure has an Ops panel that is located on the left ear flange of the 2U chassis.
The Ops panel is a part of the enclosure chassis, but is not replaceable on-site.
The Ops panel provides the functions that are shown in the following figure and listed in Ops panel functions2U enclosure
front panel on page 71.
Figure 30. Ops panel LEDs2U enclosure front panel
Table 12. Ops panel functions2U enclosure front panel
No. Indicator Status
1 System power Constant green: at least one PCM is supplying power
Off: system not operating regardless of AC present
8
Troubleshooting and problem solving 71