Users Guide

I am not able to manage the servers discovered by OMPC
through the Redfish protocol. Events are also not logged.
How do I troubleshoot and resolve the issue?
In OMPC 4.0, you may not be able to use certain features when you discover the servers through Redfish protocol with the
lockdown feature of iDRAC enabled. The below matrix lists the restrictions:
Table 16.
Protocol Monitoring (Devices) Managing ( Device, task, and
reports)
Set iDRAC location Event subscription
IPMI Supported Supported Supported Supported
Redfish Not Supported Not Supported Not Supported Not Supported
To resolve the issue or overcome the restrictions, turn off the lockdown feature in the iDRAC interface or discover the servers
using IPMI.
I discovered a server through the Redfish protocol. When I
tried to manage the server, the events are not logged in the
event list. What do I do now?
By default, the Redfish events are not logged into the event list due to security restrictions. You may choose to receive the
events by following the steps provided here.
● Open service.xml file from [OMPC installation folder]/external/apache-tomcat/conf location.
● Change the value of clientAuth value to false.
● Restart OMPC services to start receiving the Redfish events.
On the Devices page, after device discovery, for the
MX7000 chassis device, I see the Device Model as Dell
EMC, however, relevant details are not available. The status
of the device is displayed as Lost Connection. What
should I do to retrieve the device details?
To resolve the issue, it is recommended to configure the MX7000 chassis device with the DNS name and use the same name as
the hostname during device discovery or you should discover the device using the IP address of the device.
Troubleshooting
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