Users Guide
Table Of Contents
- Dell EMC OpenManage Power Center 4.0 User’s Guide
- Overview
- Getting started
- Using OpenManage Power Center
- Preinstallation requirement for OpenManage Power Center
- Using Power Center on Microsoft Windows operating systems
- Installing OpenManage Power Center on Microsoft Windows Server
- Installed directories in Windows
- OpenManage Power Center services on Microsoft Windows operating systems
- Upgrading Power Center on Microsoft Windows operating systems
- Uninstalling OpenManage Power Center on Microsoft Windows operating system
- Launching OpenManage Power Center on Microsoft Windows operating systems
- Configuring Enhanced Security Configuration for Internet Explorer
- Using OpenManage Power Center on Linux operating systems
- Using OpenManage Power Center through Command Line Interface
- Command Line Interface error handling
- Command Line Interface commands
- help
- add_profile
- update_profile
- add_device
- update_device
- rediscover_device
- find_device
- remove_profile
- delete_device
- add_group
- delete_group
- update_group
- add_device_to_group
- remove_device_from_group
- move_device
- move_group
- add_group_to_group
- List commands
- list_device_props
- list_devices
- list_group_props
- list_groups
- list_report_groups
- list_reports
- run_report
- discover_device
- backup_database
- restore_database
- add_ssh_server_key
- remove_ssh_server_key
- list_ssh_server_key
- Command line interface error codes
- Access control
- Task management
- Device Management
- Virtual machines
- Power Monitoring
- Temperature Monitoring
- Policies
- Analysis
- Managing reports
- Event Management
- Security
- Configuring settings
- Logs
- Troubleshooting
- Why am I being required to log in more than once by Power Center?
- Why can’t I access the Power Center management console from a Web browser, even though the Power Center server is running normally?
- Why was I automatically logged out of Power Center?
- Why did my connection to iDRAC6 devices (PowerEdge Servers) fail, when the network connection status is Connected?
- Why can’t Power Center receive events sent from devices?
- Why are previously-existing power policies (including EPR) still effective on devices when Power Center is corrupted or has been uninstalled?
- Why do I see the PostgreSQL error log "FATAL: terminating connection due to administrator command" in the Windows event log?
- Why I can’t open power center login page when I access it through Firefox 31?
- Why I encounter an error, “An internal error occurred. Contact the technical support for help: subordinate error code: 0x8f0c1301”, the Home page when OpenManage Power Center server is installed on SUSE Linux Enterprise Server 11 SP2?
- Why do I encounter a network exception while adding a LDAP user?
- Why do I encounter a network exception while adding a chassis to a group?
- In the compare report, why is the average power value of a device different when the service is stopped for a few hours?
- Why is the “policy return to normal” event not displayed when the only device in the Chassis Management Controller (CMC) is deleted?
- After discovering the devices, incorrect device information is displayed? Why is this happening?
- I am not able to view the power headroom graph on the home screen. How do I troubleshoot?
- I am not able to manage the servers discovered by OMPC through the Redfish protocol. Events are also not logged. How do I troubleshoot and resolve the issue?
- I discovered a server through the Redfish protocol. When I tried to manage the server, the events are not logged in the event list. What do I do now?
- Upgrade failure recovery on Microsoft Windows operating system
- Upgrade failure recovery on Linux operating system
Upgrade failure recovery on Microsoft Windows
operating system
Check OMPC status
If the installer process is stopped or server is switched o during upgrade, the upgrade fails. Follow the steps to troubleshoot the upgrade
failure scenario:
1 Run wmic product where name='Dell OpenManage Power Center' get version command on the windows command line interface to
get the current version OMPC.
2 If the OMPC old version is displayed, for example 3.1.0.XXXX, it means OMPC upgrade operation has not been started, see Recover
OMPC section.
3 If the OMPC new version is displayed, for example “3.2.0.XXXX”, it means OMPC upgrade has been started, see Check OMPC
database service status
section.
4 If neither old nor new version is displayed, see Rollback to previous OMPC version section.
5 See OMPC database upgrade status to view the upgrade status.
Recover OMPC
1 Check All OMPC services, if one or more services does not exist, see Recover OMPC section. If not, proceed with the next step.
2 Start All OMPC services if they was not started.
NOTE
: If Dell OpenManage Power Center Database Server service cannot be started, check [DataDir]. If it has been
renamed to [DataDir]bak (for example, pgdatabak), then you may need to rename it to [DataDir] (for example, pgdata)
and restart this service again.
NOTE: If you renamed [DataDir] folder, you should give Network Service full control privilege to this folder. if the
service still could not get started, see Rollback to previous OMPC version section.
3 Remove [LocalAppData]\ompc\ompcold if it exists.
Check OMPC database service status
If OMPC database services can be started, and you can successfully login to the OMPC database dcmapp using the OMPC database
privileges , see OMPC database upgrade status to check OMPC database upgrade status. See Rollback to previous OMPC version to
recover old OMPC.
Rollback to previous OMPC version
1 Uninstall the new OMPC using msiexec /x {79427712-CD0A-4114-A571-6BCA07F2EE0A} NOWARNING=1
REMOVEINSTALLDIR=0.
A
130 Upgrade failure recovery on Microsoft Windows operating system