Users Guide
Table Of Contents
- Dell EMC OpenManage Power Center 4.0 User’s Guide
- Overview
- Getting started
- Using OpenManage Power Center
- Preinstallation requirement for OpenManage Power Center
- Using Power Center on Microsoft Windows operating systems
- Installing OpenManage Power Center on Microsoft Windows Server
- Installed directories in Windows
- OpenManage Power Center services on Microsoft Windows operating systems
- Upgrading Power Center on Microsoft Windows operating systems
- Uninstalling OpenManage Power Center on Microsoft Windows operating system
- Launching OpenManage Power Center on Microsoft Windows operating systems
- Configuring Enhanced Security Configuration for Internet Explorer
- Using OpenManage Power Center on Linux operating systems
- Using OpenManage Power Center through Command Line Interface
- Command Line Interface error handling
- Command Line Interface commands
- help
- add_profile
- update_profile
- add_device
- update_device
- rediscover_device
- find_device
- remove_profile
- delete_device
- add_group
- delete_group
- update_group
- add_device_to_group
- remove_device_from_group
- move_device
- move_group
- add_group_to_group
- List commands
- list_device_props
- list_devices
- list_group_props
- list_groups
- list_report_groups
- list_reports
- run_report
- discover_device
- backup_database
- restore_database
- add_ssh_server_key
- remove_ssh_server_key
- list_ssh_server_key
- Command line interface error codes
- Access control
- Task management
- Device Management
- Virtual machines
- Power Monitoring
- Temperature Monitoring
- Policies
- Analysis
- Managing reports
- Event Management
- Security
- Configuring settings
- Logs
- Troubleshooting
- Why am I being required to log in more than once by Power Center?
- Why can’t I access the Power Center management console from a Web browser, even though the Power Center server is running normally?
- Why was I automatically logged out of Power Center?
- Why did my connection to iDRAC6 devices (PowerEdge Servers) fail, when the network connection status is Connected?
- Why can’t Power Center receive events sent from devices?
- Why are previously-existing power policies (including EPR) still effective on devices when Power Center is corrupted or has been uninstalled?
- Why do I see the PostgreSQL error log "FATAL: terminating connection due to administrator command" in the Windows event log?
- Why I can’t open power center login page when I access it through Firefox 31?
- Why I encounter an error, “An internal error occurred. Contact the technical support for help: subordinate error code: 0x8f0c1301”, the Home page when OpenManage Power Center server is installed on SUSE Linux Enterprise Server 11 SP2?
- Why do I encounter a network exception while adding a LDAP user?
- Why do I encounter a network exception while adding a chassis to a group?
- In the compare report, why is the average power value of a device different when the service is stopped for a few hours?
- Why is the “policy return to normal” event not displayed when the only device in the Chassis Management Controller (CMC) is deleted?
- After discovering the devices, incorrect device information is displayed? Why is this happening?
- I am not able to view the power headroom graph on the home screen. How do I troubleshoot?
- I am not able to manage the servers discovered by OMPC through the Redfish protocol. Events are also not logged. How do I troubleshoot and resolve the issue?
- I discovered a server through the Redfish protocol. When I tried to manage the server, the events are not logged in the event list. What do I do now?
- Upgrade failure recovery on Microsoft Windows operating system
- Upgrade failure recovery on Linux operating system
Why do I encounter a network exception while adding
a chassis to a group?
Possible Cause: The chassis platform response could be slow. The web server may timeout before the chassis responds to OpenManage
Power Center, resulting in the network exception.
Resolution: The chassis is added to the group at the back-end, but the GUI times out before the chassis responds to OpenManager Power
Center.
In the compare report, why is the average power value
of a device dierent when the service is stopped for a
few hours?
Possible Cause: There may be an inconsistency in the logic for All Devices and Managed Groups.
Resolution: You can select the device from the Managed Groups where the power value calculation is more accurate.
Why is the “policy return to normal” event not
displayed when the only device in the Chassis
Management Controller (CMC) is deleted?
Possible Cause: When the last blade in the chassis is deleted, the power value returns to “–1” as there is no device in the chassis. The
comparison between the power value and the policy capping fails and the “policy return to normal” event is not triggered.
Resolution: You can add a blade to the chassis if the power value does not exceed the power capping value. The “policy return to normal”
event is triggered. You can delete the events manually.
After discovering the devices, incorrect device
information is displayed? Why is this happening?
Possible Cause: It may be due to the IPMI privilege level limit set to operator/user level in iDRAC.
Resolution: Ensure that in the iDRAC page, the channel privilege level limit in the IPMI settings section is set to Administrator.
I am not able to view the power headroom graph on
the home screen. How do I troubleshoot?
Scenario 1
Possible Cause: The Estimated Max Power for some unsupported devices is not available.
Resolution: Congure the Estimated Max Power and then view the graph.
Scenario 2
Possible Cause: The peak power of a group is not available.
128
Troubleshooting