Users Guide
Table Of Contents
- Dell EMC OpenManage Power Center 4.0 User’s Guide
- Overview
- Getting started
- Using OpenManage Power Center
- Preinstallation requirement for OpenManage Power Center
- Using Power Center on Microsoft Windows operating systems
- Installing OpenManage Power Center on Microsoft Windows Server
- Installed directories in Windows
- OpenManage Power Center services on Microsoft Windows operating systems
- Upgrading Power Center on Microsoft Windows operating systems
- Uninstalling OpenManage Power Center on Microsoft Windows operating system
- Launching OpenManage Power Center on Microsoft Windows operating systems
- Configuring Enhanced Security Configuration for Internet Explorer
- Using OpenManage Power Center on Linux operating systems
- Using OpenManage Power Center through Command Line Interface
- Command Line Interface error handling
- Command Line Interface commands
- help
- add_profile
- update_profile
- add_device
- update_device
- rediscover_device
- find_device
- remove_profile
- delete_device
- add_group
- delete_group
- update_group
- add_device_to_group
- remove_device_from_group
- move_device
- move_group
- add_group_to_group
- List commands
- list_device_props
- list_devices
- list_group_props
- list_groups
- list_report_groups
- list_reports
- run_report
- discover_device
- backup_database
- restore_database
- add_ssh_server_key
- remove_ssh_server_key
- list_ssh_server_key
- Command line interface error codes
- Access control
- Task management
- Device Management
- Virtual machines
- Power Monitoring
- Temperature Monitoring
- Policies
- Analysis
- Managing reports
- Event Management
- Security
- Configuring settings
- Logs
- Troubleshooting
- Why am I being required to log in more than once by Power Center?
- Why can’t I access the Power Center management console from a Web browser, even though the Power Center server is running normally?
- Why was I automatically logged out of Power Center?
- Why did my connection to iDRAC6 devices (PowerEdge Servers) fail, when the network connection status is Connected?
- Why can’t Power Center receive events sent from devices?
- Why are previously-existing power policies (including EPR) still effective on devices when Power Center is corrupted or has been uninstalled?
- Why do I see the PostgreSQL error log "FATAL: terminating connection due to administrator command" in the Windows event log?
- Why I can’t open power center login page when I access it through Firefox 31?
- Why I encounter an error, “An internal error occurred. Contact the technical support for help: subordinate error code: 0x8f0c1301”, the Home page when OpenManage Power Center server is installed on SUSE Linux Enterprise Server 11 SP2?
- Why do I encounter a network exception while adding a LDAP user?
- Why do I encounter a network exception while adding a chassis to a group?
- In the compare report, why is the average power value of a device different when the service is stopped for a few hours?
- Why is the “policy return to normal” event not displayed when the only device in the Chassis Management Controller (CMC) is deleted?
- After discovering the devices, incorrect device information is displayed? Why is this happening?
- I am not able to view the power headroom graph on the home screen. How do I troubleshoot?
- I am not able to manage the servers discovered by OMPC through the Redfish protocol. Events are also not logged. How do I troubleshoot and resolve the issue?
- I discovered a server through the Redfish protocol. When I tried to manage the server, the events are not logged in the event list. What do I do now?
- Upgrade failure recovery on Microsoft Windows operating system
- Upgrade failure recovery on Linux operating system
Troubleshooting
This chapter lists some of the known issues you may encounter when working with Power Center.
Why am I being required to log in more than once by
Power Center?
Possible Cause: This occurs when one of the following elements of Kerberos SSO is not correctly congured: the Power Center server, the
web browser, or the AD domain controller conguration.
Resolution: Correctly congure your Power Center server and web browser for Kerberos SSO. For more information, see your web
browser’s Help documentation.
Why can’t I access the Power Center management
console from a Web browser, even though the Power
Center server is running normally?
Possible Cause: A proxy setting may prevent the browser from accessing the Power Center server on the network.
Resolution: Check your proxy server settings to make sure they are properly congured.
Why was I automatically logged out of Power Center?
Possible Cause: The network connection was lost.
Resolution: Check your network connection status; make sure that it is connected to the Power Center server.
Possible Cause: The console session timed out.
Resolution: Check the Settings > General > Console Sessions Timeout settings.
Possible Cause: Your user account was deleted.
Resolution: Check your user account status to make sure it was not deleted by another user with higher privileges.
Why did my connection to iDRAC6 devices
(PowerEdge Servers) fail, when the network
connection status is
Connected
?
Possible Cause: iDRAC6 devices are limited to three concurrent connection sessions, and you have reached the limit. There are various
reasons that may cause the session to be occupied for a while until it is relinquished—for example, you used incorrect credential
information to connect with iDRAC6 devices for three times or more within a short period.
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