Dell EMC OpenManage Plug-in Version 3.
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Contents 1 Introduction ................................................................................................................................ 5 2 What is new................................................................................................................................. 6 3 Key features................................................................................................................................ 8 4 Support matrix...................................................
16 Related documentation and resources......................................................................................... 51 Other documents you may need........................................................................................................................................51 Accessing documents from the Dell EMC support site.................................................................................................. 51 Contacting Dell...............................................
1 Introduction This guide provides information about using the Dell EMC OpenManage Plug-in Version 3.1 for Nagios XI and its various features such as discovering, monitoring, launching consoles, and troubleshooting of the supported Dell EMC devices. The guide also provides details of the supported Dell EMC devices and frequently asked questions by the customer.
2 What is new Table 1. New features and functionality of Dell EMC OpenManage Plug-in version 31 New Feature Description Support for new Dell EMC devices With this version, you can discover and monitor the following new Dell EMC devices: • • • • • Dell EMC PowerEdge MX7000 Modular Chassis PowerVault ME4 Storage Arrays Support for iDRAC9 based PowerEdge servers OEM Servers Dell EMC Network Switches For more details on device support, see Support matrix in the "Dell EMC OpenManage Plug-in Version 3.
New Feature Description • • • • HCI Console Launch for HCI devices Dell EMC Network Switches Dell EMC OpenManage Enterprise Modular console for MX7000 PowerVault Manager console for ME4 devices View warranty information This feature allows you to view the warranty information for OEM servers, Dell EMC Network Switches, Dell EMC MX7000 Modular Chassis and ME4 Storage Arrays. View Knowledge Base (KB) messages.
3 Key features The key features of the Dell EMC OpenManage Plug-in Version 3.1 for Nagios XI are as described in the following table. Table 2. key features of the Dell EMC OpenManage Plug-in Version 3.1 for Nagios XI Feature Functionality Device discovery Discovers the supported Dell EMC devices in the Nagios XI console Once the discovery is complete, host and service definitions are created for each device.
4 Support matrix Dell EMC OpenManage Plug-in version 3.1 for Nagios XI supports the Dell EMC devices as listed in the following tables. Table 3. Support for operating system Operating System RHEL 7.7 Ubuntu 18.04.3 Ubuntu 16.04.3 Table 4. Support for Nagios XI Nagios XI 5.6.6 to 5.6.13 Datacenter Scalable Solutions Table 5. Supported Datacenter Scalable Solutions.
VxRail Devices VxFlex Nutanix XC Devices VxRail S470 XC740-12 VxRail E560 XC740-12C VxRail E560F XC740-12R VxRail G560 XC740-24 VxRail G560F XC640-4 VxRail P570 XC6420-6 VxRail P570F XC-940-24 VxRail P570 XC640-4 Xpress VxRail S570 XC730-16G XC730xd-12 XC730xd-12C XC730xd-12R XC6320-6AF XC430-8 XC630-10AF XC630-10P XC730xd-12R Xpress XC730xd-12S XC730xd-24 XC730xd-24S PowerEdge Servers Table 7. Supported PowerEdge Servers.
12th generation of PowerEdge servers 13th generation of PowerEdge servers iDRAC 9 based PowerEdge servers T620 R930 R340 R720 T130 R740xd2 C6320p T330 R840 C6320 T430 R940XA R420xr T630 T140 C5230 T340 FC640 MX740C MX840C R6515 R6525 C6525 XR2 C4140 R7515 R7525 PowerEdge Chassis Table 8. Supported PowerEdge chassis. PowerEdge Chassis PowerEdge FX2 PowerEdge FX2s PowerEdge VRTX PowerEdge M1000e PowerEdge MX7000 Compellent SC-Series Storage Arrays Table 9.
EqualLogic PS-Series Storage Arrays Table 10. Supported EqualLogic PS-Series Storage Arrays. EqualLogic PS-Series EqualLogic PS4000 EqualLogic PS6000 EqualLogic PS4110 EqualLogic PS6010 EqualLogic PS4210 EqualLogic PS6610 EqualLogic PS4100 EqualLogic PS6100 EqualLogic PS6210 EqualLogic PS6110 EqualLogic PS6500 EqualLogic PS6510 PowerVault MD-Series Storage Arrays Table 11. Supported PowerVault MD-Series Storage Arrays.
S Series Z Series C Series FN Series M Series N Series S3124F Z9332F C9000 PowerEdge FN410T MX5108n N1148T MX9116n N1148P S3148 S3148P S3148F N1108T S3048 N1524 S4048 N1524P S4048-ON N1548 S6010-ON N1548P S5048F N2024 S3100 N2024P S3048 N2048 S4048T-ON N2048P S5048F-ON S4112F S4112T S4128F S4128T S4148F S4148T S4148U S4148FE S4248FB S4248FBL S5296F S5248F S5224F S5212F S5232F NOTE: MX5108n and MX9116n switches supports firmware version 10.5.0.
5 Dell EMC Configuration Wizard You can discover Dell EMC devices using the Dell EMC Configuration Wizard. This wizard takes you through a series of configuration steps where you provide appropriate input required to discover the hosts and associate them with their respective services. The Dell EMC plug-in validates the inputs at the end of each step before proceeding to the next step and displays appropriate message prompts or summary.
Protocol Settings The supported Dell EMC devices can be discovered through either SNMP or WSMan protocol or Redfish REST APIs . Based on the desired protocol, you must configure the communication parameters. By default, WSMan protocol is selected. Ensure that you select the Preferred protocol to discover Dell Agent-Free server appropriately. Selecting or not selecting this field does not have any impact while discovering Dell EMC Chassis or Storage arrays or Network Switches.
Redfish Parameters Port 443 Use to provide the WSMan port value. Valid range is 1 to 65535. Configuration Parameters You can set the values for the configuration parameters based on your requirements. Table 18. Configuration parameters Configuration Parameters Parameter Name Default Value Description Warranty Critical Days 10 Number of days left before warranty expires. Warranty Warning Days 30 Number of days left before warranty expires.
• • Retry Interval - Used to define the number of "time units" to wait before scheduling a re-check of the service. Max Check Attempts - Used to define the number of times that Nagios will retry the service check command if it returns any state other than an OK state. The following tables list the basic and detailed services associated with the supported Dell EMC devices. Table 19.
Services Dell EMC Chassis Physical Disk Status (This service is applicable to PowerEdge VRTX Chassis only) Dell EMC Chassis Virtual Disk Status (This service is applicable to PowerEdge VRTX Chassis only) Dell EMC Chassis PCIe Devices Status (This service is applicable to PowerEdge VRTX Chassis and PowerEdge FX/FX2s Chassis only) Dell EMC Chassis Warranty Information NOTE: The detailed services listed for all DELL EMC chassis, it is also applicable for ME4 but with REST protocol Table 21.
Table 23.
Selecting the services to monitor for a Dell EMC device The supported Dell EMC devices have basic and detailed services associated with them. You can choose to monitor all or any of these services at any given time. By default, only the basic services are selected for a reachable or discovered Dell EMC device based on the protocol you have selected.
6 Device discovery using the Dell EMC configuration wizard The following sections describe the process of discovering Dell EMC devices and their associated services using the Dell EMC monitoring wizard. Once you complete all the configuration steps successfully, the hosts and their corresponding services will be available for monitoring in the Nagios XI console. Before you begin, ensure that all the prerequisites are installed in your system based on your monitoring requirements.
Once the given values are accepted without errors, the Configuration Wizard: Dell EMC OpenManage Plug-in for Nagios XI - Step 2 page is displayed. Configuration Wizard - Dell EMC OpenManage Plug-in for Nagios XI - Step 2 You can view the reachable Dell EMC devices and their associated basic and detailed services based on the Discovery target, communication parameters, and configuration parameters you provided in Configuration Wizard: Dell EMC OpenManage Plug-in for Nagios XI - Step 2.
1. Under Selected Devices, click the icon or the Dell EMC Devices link to expand the list of discovered devices. The devices are displayed in a table along with their Host Address, Hostname, and Device Type. 2. Under Selected Services, click the required Dell EMC device service to expand the list of selected services. To view all the services, click Expand All.
7 Viewing Dell EMC devices You can view the discovered Dell EMC devices in the Nagios XI console in the Host Detail or the Service Detail view. 1. To view the hosts in the Nagios XI console, click the Home tab and then select Details > Host Detail in the left pane. The discovered hosts are displayed in the right pane. 2. To view the services associated with the hosts in the Nagios XI console, click the Home tab and then select Details > Service Detail in the left pane.
8 Monitoring Dell EMC devices Once you have discovered the Dell EMC devices, you can monitor these devices and their associated services such as device information, overall health, and other components. The various aspects of Dell EMC devices you can monitor are explained in the following sections.
Service Status Description Attributes Displayed • • Secondary Controller IP Address Secondary Controller Service Tag Dell EMC Storage SC-Series Controller Information The following states are possible: This service provides the basic device inventory information for • OK Compellent Controller IP • • • • • • Controller Name Service Tag Primary Controller Controller Name Model Name Compellent URL Dell EMC Storage PS-Series Group Information The following states are possible: This service provides th
Overall health status Overall health status of a device is polled periodically based on the configured interval. By default, the Overall Health Status service is scheduled once an hour. Table 27.
Service Status Description Attributes displayed when using WSMan Attributes displayed when using SNMP Attributes displayed when using Redfish/ REST Network Switch The status of the storage attribute indicates the cumulative health status of storage components such as physical disk, virtual disk, and controller. Component health This is a periodic poll based health monitoring of a Dell EMC device’s component level health status.
Service Status Description Attributes Displayed Attributes when using WSMan Displayed when using SNMP Attributes displayed when using Redfish • • • • • • the fans in Dell EMC servers. Dell EMC Server Network Device Status Provides overall health status of the NIC in Dell EMC servers.
Service Status Description Attributes Displayed Attributes when using WSMan Displayed when using SNMP Attributes displayed when using Redfish aggregate health status of the storage controllers in Dell EMC servers. • • • CacheSize FirmwareVersion Name • • • CacheSize FirmwareVersion Name • • • CacheSize FirmwareVersion Name Status Location State Not Available Dell EMC Server Amperage Probe Status Provides overall • health status of • the amperage • probe in Dell EMC servers.
Service Status Description Attributes Displayed • • • • Capacity FreeSpace MediaType SecurityState Provides the worst case aggregate health status of the Disk Groups in Dell EMC Chassis.
Service Status Description PowerEdge MX7000 modular chassis. Attributes Displayed • • • • • • FabricType IPv4Address LaunchURL Name PartNumber Slot Dell EMC Chassis Server Slot Information Provides the worst case aggregate health status of the Server slot in Dell EMC Chassis. • • • • • • Status SlotNumber HostName Model ServiceTag iDRACIP Dell EMC Chassis Storage Slot Information Provides the worst case aggregate health status of the Storage slot in Dell EMC Chassis.
Service Status • • Description Attributes Displayed when using WSMan Unknown Critical • • FirmwareVersion TotalSize Dell EMC Storage PS-Series Group Volume Status Provides the worst case aggregate health status of the volume in EqualLogic Group. • • • • Status Name TotalSize AssociatedPool Dell EMC Storage PS-Series Group Storage Pool Information Provides the worst case aggregate health status of all the EqualLogic storage arrays in a storage pool.
Service Status Description Attributes Displayed when using WSMan • • End Date(UTC) Days Remaining Table 33. PowerVault ME4services information Service Status Description Attributes Displayed Dell EMC Storage ME4 Warranty Information The following states are possible: Provides warranty information status for the PowerVault ME4 storage arrays.
Service Status Description Attributes Displayed Dell EMC Storage ME4 Storage Enclosure Status Provides storage enclosure information for the PowerVault ME4 storage arrays. • • • • • Status FQDD Name SerialNumber PartNumber Dell EMC Storage ME4 Volume Status Provides storage volume information for the PowerVault ME4 storage arrays. • • • Status FQDD VolumeName Table 34.
Service Status Description Attributes displayed when using WSMan • Provides the worst case aggregate health status of the Disk Groups in Dell EMC Servers.
Service Description Attributes displayed when using WSMan Attributes displayed when using SNMP Attributes displayed when using Redfish Provides overall health status of the power supplies in Dell EMC Server without considering the redundancy status. • • • • • • • • • • • • Provides overall health status of the temperature probe in Dell EMC Servers.
Service Status Description Attributes displayed when using WSMan • • Attributes displayed when using SNMP Attributes displayed when using Redfish Firmwar eVersio n LinkSpe ed Table 35. Network Switch component health information Service Description Attributes Displayed when using SNMP Dell EMC Network Switch Fan The following states are Status possible: Provides the worst case aggregate Fan status of the Network Switch.
NOTE: For more information about monitoring the health of the Compellent controllers, see the specific Compellent Controllers User’s Guide at Dell.com/support. The Dell EMC Chassis enclosure status displays the Primary Status of the Enclosure only. For more information, see PowerEdge VRTX Chassis console or the PowerEdge VRTX Chassis User’s Guide at Dell.com/support. Monitoring Health Instances Be default the unhealthy instances are displayed for the discovered devices in the Nagios XI Console.
Service Status • • Critical Unknown Dell EMC Storage SC-Series Management Traps The following states are possible: Dell EMC Storage SC-Series Controller Traps The following states are possible: Dell EMC Storage MD-Series Traps The following states are possible: • • • • • • • • • • • • Dell EMC Storage ME4 Traps Dell EMC Network Switch Traps OK Warning Critical Unknown OK Warning Critical Unknown OK Warning Critical Unknown The following states are possible: • • • • OK Warning Critical Unkno
9 Launching Dell EMC device consoles You can launch the Dell EMC device specific console to further troubleshoot any issue that you may encounter while monitoring that device. You can do so from either the Host Detail or the Service Detail view in the Nagios XI console. 1. Navigate to the Nagios XI Home page. 2. Click Host Detail or Service Detail in the left pane. 3. In the right pane, under Host, click a host for which you wish to launch the console.
10 Warranty information for Dell EMC devices With this feature, you can access the warranty information for the discovered Dell EMC devices. This feature allows you to monitor the Dell EMC device’s warranty details in the console. An active Internet connection is required to retrieve the warranty information. If you do not have direct internet access and are using proxy settings to access the internet, ensure that you resolve the host name api.dell.com in the etc/hosts file.
Once a device has been successfully discovered, its warranty information is displayed under the Status Information column. To view the details for a Dell EMC device, 1. Discover a Dell EMC device. 2. Click on the Warranty Information under services. The details for the selected device are displayed in the Service State Information page. For example: To view the warranty service information for VRTX Chassis, click on Dell EMC Chassis Warranty Information.
11 Viewing KB information You can get more information about the SNMP alerts generated by the discovered Dell EMC devices from the KB messages for that device in the Nagios XI console. To view the KB messages for an SNMP alert generated by a discovered Dell EMC device, perform the following steps: 1. Log in to Nagios XI. 2. In the left pane, click Service Detail under Details. 3.
12 Removing Dell EMC devices or services You can remove a Dell EMC device that you do not want to monitor. Before removing a host, you must first delete all the services associated with that host. 1. Log in to Nagios XI with your credentials. 2. Navigate to Configure, and then click Core Congfig manager from the dropdown menu. 3. In the right pane, under the Nagios XI Summary tab, click Services. Alternatively, you can click Services under Monitoring in the left pane.
13 Troubleshooting This section lists the problems that you may encounter while using the Dell EMC OpenManage Plug-in for Nagios XI and their workarounds. Nagios console displays "Error:: No response from Host: IP/hostname" on modifying passphrase Resolution: If passphrase is changed, users needs to rediscover the devices.
Resolution: Upgrade "pycparser" package to 2.20 or above and then rediscover the devices Status Information gets truncated at 256 characters in the Service Detail view In the Nagios XI interface, the Status Information shown for a service stops at 256 characters (anything after is truncated). For more information to resolve this problem, see support.nagios.com/kb/article.php?id=478 or Common Problems Articles in support.nagios.com/kb.
1. The IP addresses or hosts provided are reachable. 2. WSMan parameters are proper for the IP address or hosts. Dell EMC OpenManage Plug-in specific services display the message, “Component Information = UNKNOWN” NOTE: This is an expected message if the component is not available in the discovered Dell EMC device. If the component is available and you are still receiving the message, then it could be due to a protocol timeout.
14 Frequently asked questions 1. Question: Can you provide information about licensing of Dell EMC OpenManage Plug-in for Nagios XI? Answer: You can install and use this plug-in for free. 2. Question: What are the Dell EMC hardware models supported by the plug-in? Answer: For the list of supported Dell EMC platforms, see Support matrix. 3. Question: I have an earlier generation of servers (9th Generation – 11th Generation) in my data center.
15 Appendix Configuring SNMP parameters for iDRAC using the iDRAC web console 1. Launch the iDRAC (12th and later generation of PowerEdge servers) web console, and navigate to Network > Services in the console. 2. Configure the following SNMP Agent properties: a. Set Enabled to True and SNMP Protocol to All (SNMP v1/v2/v3). b. Set SNMP Community Name to a community string. c. Click Apply to submit the configuration. NOTE: The Plug-in communicates with iDRAC using only SNMP v1 or SNMP v2 protocol.
16 Related documentation and resources This chapter gives you the details of other documents and resources to help you work with the Dell EMC OpenManage Plug-in for Nagios XI. Topics: • • • Other documents you may need Accessing documents from the Dell EMC support site Contacting Dell Other documents you may need In addition to this guide, you can access the following guides available on the Dell Support website at Dell.com/support/manuals.
• Support • Utilities • Virtualization Solutions 4. To view a document, click the required product and then click the required version. • Using search engines: • Type the name and version of the document in the search box. Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
