Users Guide
Table Of Contents
- Dell EMC OpenManage Plug-in Version 3.0 For Nagios XI User’s Guide
- Introduction
- What is new in Dell EMC OpenManage Plug-in version 3.0
- Key features
- Support matrix
- Dell EMC Configuration Wizard
- Device discovery using the Dell configuration wizard
- Viewing Dell EMC devices
- Monitoring Dell EMC devices
- Launching Dell EMC device consoles
- Warranty information for Dell EMC devices
- Knowledge Base information for the generated alerts
- Removing Dell EMC devices or services
- Troubleshooting
- Frequently asked questions
- Appendix
- Related documentation and resources
Frequently asked questions
1. Question: Can you provide information about licensing of Dell EMC OpenManage Plug-in for Nagios XI?
Answer: You can install and use this plug-in for free.
2. Question: What are the Dell EMC hardware models supported by the plug-in?
Answer: For the list of supported Dell EMC platforms, see Support matrix on page 8.
3. Question: I have an earlier generation of servers (9th Generation – 11th Generation) in my data center. Can I still monitor
them using the plug-in?
Answer: No, you cannot monitor earlier generations of servers (9th Generation through 11th Generation) using this plug-in.
You can only monitor Dell EMC servers through iDRAC with LC, supported for 12th and later generations of PowerEdge
servers using this plug-in. There are other plug-ins available on Nagios Exchange using which you can monitor earlier
generation of servers.
4. Question: What is the difference between in-band versus out-of-band (OOB) method of monitoring Dell EMC servers?
Answer: There are two ways to monitor Dell EMC servers, one is by using in-band method through software called
OpenManage Server Administrator (OMSA) installed on a server operating system and the other is out-of-band method
through iDRAC with LC.
iDRAC with LC, a hardware, is on the server motherboard and iDRAC with LC enables system administrators to monitor
and manage Dell EMC servers regardless of whether the machine is powered on, or if an operating system is installed or
functional. The technology works from any location and without the use of software agents like OMSA. By contrast, in-band
management, that is, OMSA must be installed on the server being managed and only works after the machine is booted and
the operating system is running and functional. The OMSA software has its limitations such as it does not allow access to
BIOS settings or the reinstallation of the operating system and cannot be used to fix problems that prevent the system from
booting.
5. Question: Can I monitor Dell EMC servers using OpenManage Server Administrator (OMSA) agent instead of iDRAC with
LC using this plug-in?
Answer: No, by using this plug-in, you cannot monitor Dell EMC servers using OMSA agent. However, there are other
plug-ins available on Nagios Exchange using which you can achieve the same. For more information, regarding the list of
available Dell EMC Plug-ins, visit URL: exchange.nagios.org/directory/Plugins/Hardware/Server-Hardware/Dell.
6. Question: How is this plug-in different from other plug-ins available on the Nagios Exchange site?
Answer: The primary functionality of this plug-in is to monitor the supported Dell EMC devices’ hardware through an agent-
free, out-of-band method using iDRAC with LC (PowerEdge servers), Dell EMC Chassis, and Dell EMC Storage Arrays. With
this plug-in, you can get a comprehensive hardware-level information about the discovered Dell EMC devices (including
overall and component-level health monitoring) through SNMP and WSMan protocols as supported by the devices. The
plug-in enables you to monitor alerts or events (traps) generated from Dell EMC devices and supports web console launch
for the same to perform further troubleshooting, configuration, and management activities. Some of the capabilities provided
here are not available in other plug-ins present on Nagios Exchange.
7. Question: What are the languages supported by the plug-in?
Answer: The plug-in currently supports only English language.
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42 Frequently asked questions