Users Guide

Knowledge Base information for the
generated alerts
You can get more information about the SNMP alerts generated by the discovered Dell EMC devices from the KB messages for
that device in the Nagios XI console.
The following section provides steps to view KB information.
Topics:
• Viewing KB information
Viewing KB information
You can get more information about the SNMP alerts generated by the discovered Dell EMC devices from the KB messages for
that device in the Nagios XI console.
To view the KB messages for an SNMP alert generated by a discovered Dell EMC device, perform the following steps:
1. Log in to Nagios XI.
2. In the left pane, click Service Detail under Details.
3. Navigate to the respective device trap or alert under Service, right-click More Information hyperlink under Status
Information and then select Open in new tab. The KB messages for the respective device is displayed in a new tab.
4. In the KB messages page, search for the respective event ID or the KB message as displayed in the Nagios XI console to
view further details about this alert.
For Example: To view the KB messages for Chassis traps:
1. Scroll down to Dell EMC Chassis Traps under Service, right-click More Information hyperlink under Status Information
and then select Open in new tab.
2. Search for the respective event ID or KB message as generated by the Dell EMC Chassis Traps such as LIC212 to view
further details about this Dell EMC Chassis alert.
If you are not able to find the KB messages for any of the generated alerts by this process, go to “Dell.com/support/
article/us/en/19” and search for the KB messages using the event ID or KB message as generated by the Dell EMC device.
11
38 Knowledge Base information for the generated alerts