Users Guide

The discovery script is not creating the host and
service definition file for IPv4 or IPv6 addresses or
hosts
1. OMSDK is installed.
2. The IP addresses or hosts are reachable.
3. SNMP or WSMan or Redfish is enabled on the given IP addresses or hosts.
4. The appropriate protocol parameters are passed during discovery.
The Dell EMC device’s IP address or host name
changes after discovery of the device
Remove the old configuration file and rediscover the Dell EMC device using a new IP address or hostname.
The Nagios Core Console is not displaying the Dell
EMC devices that are discovered using the Dell
EMC discovery script
1. The host and service definition files exist in the <NAGIOS_HOME>/dell/config/objects folder.
2. The Nagios service has been restarted after running a discovery.
3. The host and service definition files have appropriate permissions.
The Nagios Core Console is not displaying the Trap
Service for Dell EMC devices that are discovered
using the Dell EMC discovery script
1. SNMPTT is installed.
2. If SNMPTT is not installed, then the service is not created for any of the discovered Dell EMC device.
3. After you install SNMPTT, ensure that the Trap Integration is performed.
To perform Trap Integration, from <NAGIOS_HOME>/dell/install, run the command:
./install.sh trap
4. Once the trap integration is complete, restart the SNMPTT service, run the command:
service snmptt restart
The Dell EMC OpenManage Plug-in specific
services are displaying the message, “Error while
creating SNMP Session”
1. The IP addresses or hosts provided are reachable.
2. SNMP is enabled on the IP addresses or hosts.
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Troubleshooting