Users Guide

Troubleshooting

This section lists the problems that you may encounter while using the Dell EMC OpenManage Plug-in for Nagios Core and their

workarounds.

Ensure that you meet the requirements, or perform the steps listed in this section.

Nagios console displays "Error:<protocol>: No

response from Host: IP/hostname" on modifying

passphrasee

Resolution: If passphrase is changed, users needs to rediscover the devices.

Nagios Discovery script shows "Error: Empty or

invalid passphrase is configured"

Resolution: Configure the passphrase as defined in the post installation requirements as it cannot be empty passphrase text and should

be minimum of 10 characters and maximum of 25 characters.

NOTE: Having empty passphrase text would affect the device check (monitoring) as well

Nagios Discovery script shows "Error: Macro

$OMINAGIOSRESPATH$ has invalid path or file

not found"

Resolution: resource.cfg in the location <NAGIOS_HOME> etc has a macro $OMINAGIOSRESPATH$ that has invalid path. Update the

macro with correct path to file having the passphrase.

Nagios Discovery script shows "Error: Path not

configured for the macro $OMINAGIOSRESPATH

$ in resource.cfg file "

Resolution: resource.cfg in the location <NAGIOS_HOME>etc has a macro $OMINAGIOSRESPATH$ but value is not provided, update

the macro with the filepath having passphrase for encryption and decryption

All Instances are not showing under service when

the value for the respective instances attribute is

empty, and the script is run as [- -

48 Troubleshooting