Users Guide

Dell EMC OpenManage Plug-in specific services
are displaying the message, “WSMan Error while
communicating with host”
1. Openwsman and its Perl binding and Net-IP are installed.
2. The IP addresses or hosts provided are reachable.
3. The appropriate WSMan parameters are correctly configured in the following files:
dell_resource.cfg
.dell_device_comm_params.cfg
Dell EMC OpenManage Plug-in specific services are
displaying the message, “Component Information =
UNKNOWN”
NOTE: This is an expected message if the component is not available in the discovered Dell EMC device.
If the component is available and you are still receiving the message, then this message is due to protocol time-out. Set the
required protocol specific time-out values in the .dell_device_comm_params.cfg file.
Unable to view the SNMP alerts generated by the Dell EMC
device in the Nagios Core Console
1. Perform Trap Integration, from <NAGIOS_HOME>/dell/install, run the command:
./install.sh
2. The binary <NAGIOS_HOME>/libexec/eventhandlers/submit_check_result is present.
3. The trap configuration file Dell_Agent_free_Server_Traps.conf and the binary submit_check_result have
appropriate permissions.
Unable to monitor the RACADM attributes services such
as Speed(RPM), InputCurrent(A), InputVoltage(V), and
OutputPower(W) and Status (Dell EMC Chassis I/O Module
Status) for Dell EMC chassis devices in the Nagios Core
Console
1. Install RACADM.
2. Navigate to <NAGIOS_HOME>/dell/install, run the command:
./install.sh racadm
3. Restart Nagios Core services.
4. Rediscover the Dell EMC chassis device.
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Troubleshooting