Users Guide

Knowledge Base (KB) messages for the
generated alerts
You can get more information about the SNMP alerts generated by the discovered Dell EMC devices from the KB messages for
that device in the Nagios Core console.
Viewing KB messages
To view the KB messages for an SNMP alert generated by a discovered Dell EMC device complete the following steps:
1. Log in to the Nagios Core console.
2. In the left pane, click on Services under Current Status.
3. Navigate to the respective device trap or alert under Service, right click on More Information hyperlink under Status
Information and then select Open in new tab.
The KB messages for the respective device is displayed in a new tab.
4. In the KB messages page, search for the respective event ID or the KB message as displayed in the Nagios Core console to
view further details about this alert.
For Example:
To view the KB messages for Chassis traps:
1. Scroll down to Dell Chassis Traps under Service, right click on More Information hyperlink under Status Information and
then select Open in new tab.
2. Search for the respective event ID or KB message as generated by the Dell Chassis Traps such as LIC212 to view further
details about this Dell chassis alert.
NOTE:
If you are not able to find the KB messages for any of the generated alerts by the process described above, go to
“Dell.com/support/article/us/en/19” and search for the KB messages using the event ID or KB message as generated by
the Dell EMC device.
NOTE: KB information is not available for Dell EMC SC-Series Storage Arrays, Dell EMC MD-Series Storage Arrays and Dell
EMC Network Switches.
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38 Knowledge Base (KB) messages for the generated alerts