Users Guide

● In case there is any change in a discovered device’s IP address, rediscover the device again to receive correct warranty
information for that device.
NOTE: The warranty status will be determined based on the Configured warranty, critical thresholds and maximum value of
the days remaining.
The value of the warranty status will be shown as Critical, when the device warranty has expired.
Topics:
• Viewing warranty information
Viewing warranty information
Before you can view the warranty information for the discovered Dell EMC devices, ensure the following:
● You have an active Internet connection.
● You have configured the warranty report parameters correctly in the dell_pluginconfig.cfg file available in the
<NAGIOS_HOME>/dell/resources folder.
● The values for the RemainingDaysWarning and RemainingDaysCritical are configured appropriately. If they are
not, the warranty will be in the Unknown state.
● The discovered device has a valid service tag.
Once a device has been successfully discovered, its warranty information is displayed under the Status Information column. To
view the details for a Dell EMC device,
1. Discover a Dell EMC device.
2. Click on the <Dell EMC device> Warranty Information under services.
The details for the selected device are displayed in the Service State Information page.
For example:
To view the warranty service information for VRTX Chassis, click on Dell EMC Chassis Warranty Information.
NOTE:
In case of EqualLogic storage arrays, the warranty service will be associated with the EqualLogic Member IP only.
In case of Compellent storage arrays, the warranty service will be associated with the Compellent Controller IP only.
36 Warranty information for Dell EMC devices