Users Guide

The Dell EMC device’s IP address or host name changes
after discovery of the device
Remove the old configuration file and rediscover the Dell EMC device using a new IP address or hostname.
The Nagios Core Console is not displaying the Dell EMC
devices that are discovered using the Dell EMC discovery
script
1. The host and service definition files exist in the <NAGIOS_HOME>/dell/config/objects folder.
2. The Nagios service has been restarted after running a discovery.
3. The host and service definition files have appropriate permissions.
The Nagios Core Console is not displaying the Trap Service
for Dell EMC devices that are discovered using the Dell
EMC discovery script
1. SNMPTT is installed.
2. If SNMPTT is not installed, then the service is not created for any of the discovered Dell EMC device.
3. After you install SNMPTT, ensure that the Trap Integration is performed.
To perform Trap Integration, from <NAGIOS_HOME>/dell/install, run the command:
./install.sh trap
4. Once the trap integration is complete, restart the SNMPTT service, run the command:
service snmptt restart
The Dell EMC OpenManage Plug-in specific services
are displaying the message, “Error while creating SNMP
Session”
1. The IP addresses or hosts provided are reachable.
2. SNMP is enabled on the IP addresses or hosts.
Dell EMC OpenManage Plug-in specific services are
displaying the message, “Redfish Error while communicating
with host”
1. Redfish is enabled on the IP addresses or Hosts.
2. The IP addresses or hosts provided are reachable.
Dell EMC OpenManage Plug-in specific services are displaying the message, “Component Information = UNKNOWN”
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Troubleshooting