Users Guide
Table Of Contents
- Dell OpenManage Plug-in Version 2.0 for Nagios Core User’s Guide
- Contents
- Introduction to Dell EMC OpenManage Plug-in Version 3.1 for Nagios Core
- What is new
- Key features
- Support matrix
- Device discovery and inventory
- Monitoring Dell EMC devices
- Launching Dell EMC device specific consoles
- Warranty information for Dell EMC devices
- Removing Dell EMC devices
- Knowledge Base messages for the generated alerts
- Troubleshooting
- Frequently asked questions
- Appendix
Knowledge Base messages for the generated
alerts
You can get more information about the SNMP alerts generated by the discovered Dell EMC devices from the KB messages for
that device in the Nagios Core console.
Viewing KB messages
To view the KB messages for an SNMP alert that is generated by a discovered Dell EMC device complete the following steps:
1. Log in to the Nagios Core console.
2. In the left pane, click Services under Current Status.
3. Go to the respective device trap or alert under Service, right click on More Information hyperlink under Status
Information and then select Open in new tab.
The KB messages for the respective device are displayed in a new tab.
4. In the KB messages page, search for the respective event ID or the KB message as displayed in the Nagios Core console to
view further details about this alert.
For Example:
To view the KB messages for Chassis traps:
1. Scroll down to Dell Chassis Traps under Service, right click on More Information hyperlink under Status Information and
then select Open in new tab.
2. Search for the respective event ID or KB message as generated by the Dell Chassis Traps such as LIC212 to view further
details about this Dell chassis alert.
NOTE:
If you cannot find the KB messages for any of the generated alerts by the process described above, go to dell.com/
support and search for the KB messages using the event ID or KB message as generated by the Dell EMC device.
If unable find KB messages for Server(iDRAC)/CMC and NGM
1. Go to qrl.dell.com .
2. Go to Look up > Error code.
3. Enter the error code and click Look it up.
See ME4 User Guide section at Events and event messages for more information on events.
NOTE: KB information is not available for Dell EMC SC-Series Storage Arrays, Dell EMC MD-Series Storage Arrays and Dell
EMC Network Switches.
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Knowledge Base messages for the generated alerts 45