Users Guide

5. For an IPv6 address, ensure that the Perl Module Socket6 is installed in the same Perl library path.
6. At least one of the applicable service is enabled in the following service template:
dell_server_services_template.cfg
.
The discovery script is not creating the host and service
definition file for IPv4 or IPv6 addresses or hosts when the
protocol selected is 2 (WS-MAN)
1. OpenWSMAN and its perl binding are installed.
2. The IP addresses or hosts are reachable.
3. The appropriate protocol credentials are correctly configured in the following files before running a discovery:
dell_resource.cfg
.dell_device_comm_params.cfg
4. For an IPv6 address, ensure that the Perl Module Socket6 is installed in the same Perl library path.
5. At least one of the applicable service is enabled in the following service template:
dell_server_services_template.cfg
.
The Dell device’s IP address or host name changes after
discovery of the device
Remove the old configuration file and rediscover the Dell device using a new IP address or hostname.
The Nagios Core Console is not displaying the Dell devices
that are discovered using the Dell discovery script
1. The host and service definition files exist in the <NAGIOS_HOME>/dell/config/objects folder.
2. The Nagios service has been restarted after running a discovery.
3. The host and service definition files have appropriate permissions.
The Nagios Core Console is not displaying the Trap Service
for Dell devices that are discovered using the Dell discovery
script
1. SNMPTT is installed.
2. If SNMPTT is not installed, then the trap service is not created for any of the discovered Dell device.
3. After you install SNMPTT, ensure that the Trap Integration is performed.
To perform Trap Integration, from <NAGIOS_HOME>/dell/install, run the command:
Troubleshooting
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