Users Guide

NOTE: The recommendation is to set the log level to DEBUG before creating the support bundle.
3. From an external host, scp using admin credentials to transfer the support bundle file out. SCP credentials for the OMNI
appliance are the same as the OMNI appliance console password. By default, admin is used for the username and password.
Change log level
NOTE: Use OMNI Appliance Management UI to change the log level of each service. For more information about changing
log-level using UI, see OMNI Appliance Management UI.
1. From the OMNI management menu, enter the selection as 3. OMNI Management Service Menu.
2. Select 6. Change Application Log Level to display the current log-level and switch accordingly.
NOTE: By default, the log-level in OMNI appliance is set to ERROR. The appliance log can be swapped between ERROR
to DEBUG.
3. Stop if the log level is already on the wanted log level.
Reset OMNI VM password
1. Reboot the VM from vCenter, then select Advanced Options for Debian GNU/Linux.
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Troubleshooting