Users Guide

Table Of Contents
Check if the OMNI essential services are running using Appliance management UI. If OMNI UI is not accessible, check the
OMNI management service status on the OMNI VM console. To check the services status:
1. From the OMNI management menu, enter 3 to select the OMNI management service menu.
2. Enter 4 to restart all the database and web essential services.
NOTE: To restart the automation services, go to OMNI Appliance Management UI and restart the services.
3. Enter 2 to view the list of registered vCenter managed by the OMNI VM. Confirm that all services are active.
NOTE: View OMNI management service status is recommended for status validation and debugging. Therefore,
the output does not show the port numbers.
OMNI plug-in does not show service instance
Problem
OMNI plug-in does not show any service instance even though the service instance is added to OMNI.
OMNI plug-in does not show the instance when the vCenter is launched using the IP address but the vCenter is registered
with FQDN in OMNI.
Cause
When the DNS is either not reachable or not configured with the required settings.
Resolution
Ensure that the DNS is reachable and is configured with forward and reverse lookup details for vCenter IP address or FQDN.
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Troubleshooting