White Papers

Dell EMC Technical White Paper
Table of Contents
1 System requirements ................................................................................................................................................... 5
2 Holistic view of Data Center and Real-Time Health Monitoring ................................................................................... 6
2.1 Adding an OpenManage Enterprise console to OMM ........................................................................................ 7
2.2 Viewing OpenManage Enterprise dashboard ..................................................................................................... 7
2.2.1 Viewing devices on OpenManage Enterprise discovered in OMM ................................................................... 8
2.2.2 Viewing alerts on OpenManage Enterprise discovered in OMM ...................................................................... 11
3 Real Time Monitoring of Data Center Failures and Remediation .............................................................................. 12
3.1 Setup ................................................................................................................................................................ 12
3.1.1 Setup in OpenManage Enterprise .................................................................................................................... 12
3.1.2 Creation of custom alert policies in OpenManage Enterprise .......................................................................... 13
3.1.3 Setting up push notifications for OpenManage enterprise alerts in OMM ........................................................ 13
3.2 Receiving Push Notifications in OMM .............................................................................................................. 14
3.3 Remediation ...................................................................................................................................................... 15
3.3.1 Power operations .............................................................................................................................................. 15
3.3.2 Remote RACADM commands .......................................................................................................................... 16
3.3.3 Launching iDRAC GUI from the IDRAC Device details page .......................................................................... 18
4 Support Assist for devices added in OpenManage Enterprise .................................................................................. 20
4.1 Download Support Assist Report ...................................................................................................................... 20
4.2 View, Refresh, Delete and Upload SupportAssist report.................................................................................. 20
5 Troubleshooting .......................................................................................................................................................... 22
5.1 Unable to add OpenManage Enterprise in OMM ............................................................................................. 22
5.2 Unable to receive Push Notifications in OMM .................................................................................................. 22
5.3 Remote tasks on OpenManage Enterprise devices failing in OMM ................................................................. 22