Users Guide
Table Of Contents
- Dell EMC OpenManage Mobile Version 3.3 User’s Guide (iOS)
- About OpenManage Mobile (OMM)
- Setting up OpenManage Mobile
- Managing OpenManage Essentials console
- Adding an OpenManage Essentials console
- Viewing OpenManage Essentials dashboard
- Editing connection details of an OpenManage Essentials console
- Deleting an OpenManage Essentials console
- Performing power control operations
- Performing power control operations on a server managed by OpenManage Essentials
- Managing OpenManage Enterprise
- Adding an OpenManage Enterprise console
- Viewing OpenManage Enterprise dashboard
- Editing connection details of an OpenManage Enterprise console
- Deleting an OpenManage Enterprise console
- Performing power control operations
- Performing power control operations on a server managed by OpenManage Enterprise
- Managing iDRAC
- Adding an iDRAC
- Viewing iDRAC dashboard
- Viewing hardware logs of an iDRAC
- Viewing firmware details of an iDRAC
- Viewing network details of an iDRAC
- Viewing health status of an iDRAC
- Viewing the warranty information of an iDRAC
- Accessing Dell Quick Resource Locator website through iDRAC
- Generating and Sharing the iDRAC Report
- Sharing iDRAC Details
- Viewing the remote desktop
- Editing connection details of an iDRAC
- Deleting an iDRAC
- RACADM Commands
- Device inventory
- Editing the BIOS configuration
- Viewing iDRAC details in web browser
- View certificate information of an iDRAC
- Performing power control operations on an iDRAC
- Activating or deactivating the system ID LED
- AutoConfiguration using XML configuration file
- Template deploy
- OpenManage Mobile Diagnostics using Quick Sync 2
- Managing an MX7000 chassis
- Monitor an MX7000 chassis by using Augmented Reality
- SupportAssist
- Inventory collection
- Push notifications
- Using the OpenManage Mobile Password
- Viewing OpenManage Mobile information
- Sharing feedback
- Troubleshooting OpenManage Mobile
- Unable to add OpenManage Essentials to OpenManage Mobile
- Unable to add OpenManage Enterprise to OpenManage Mobile
- Unable to add iDRAC to OpenManage Mobile
- Slow data retrieval
- Incomplete device information
- Unable to register for push notifications
- Unable to receive push notifications
- Delay in receiving push notifications
- Unable to retrieve iDRAC data
- VNC connection failed!
- BIOS attributes not shown in the manual configuration page
- Known issues
- Uninstalling OpenManage Mobile
- Related documents and resources
- Identifying the generation of your Dell EMC PowerEdge server
Storing registration details
The registration details are stored in OpenManage Mobile once a registration is completed successfully.
Ensure that the chassis is accessible over the network.
To enable or disable the settings:
1. Tap .
2. Tap Settings.
3. Enable or disable Save Contact Registration Data using the toggle switch.
NOTE: By default, the Save Contact Registration Data is enabled.
Uploading the SupportAssist report to Dell EMC
support
Ensure that the iDRAC is registered with SupportAssist.
1. Tap the appropriate iDRAC.
The iDRAC dashboard is displayed.
2. Tap SuppotAssist Collection.
NOTE:
Accept all the storage permissions.
3. Tap SuppotAssist Report.
4. Select the appropriate options and tap Generate.
The report is downloaded.
5. Tap SuppotAssist Collection. The following options are displayed:
• View—you can view the report
• Refresh—you can generate the report again
• Delete—you can delete the report
• Upload to Dell EMC SupportAssist—you can upload the SupportAssist report to Dell EMC support. Once the task is
successful, the file token is displayed.
Figure 59. SupportAssist Collection
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SupportAssist