Users Guide
Table Of Contents
- Dell EMC OpenManage Mobile Version 3.3 User’s Guide (iOS)
- About OpenManage Mobile (OMM)
- Setting up OpenManage Mobile
- Managing OpenManage Essentials console
- Adding an OpenManage Essentials console
- Viewing OpenManage Essentials dashboard
- Editing connection details of an OpenManage Essentials console
- Deleting an OpenManage Essentials console
- Performing power control operations
- Performing power control operations on a server managed by OpenManage Essentials
- Managing OpenManage Enterprise
- Adding an OpenManage Enterprise console
- Viewing OpenManage Enterprise dashboard
- Editing connection details of an OpenManage Enterprise console
- Deleting an OpenManage Enterprise console
- Performing power control operations
- Performing power control operations on a server managed by OpenManage Enterprise
- Managing iDRAC
- Adding an iDRAC
- Viewing iDRAC dashboard
- Viewing hardware logs of an iDRAC
- Viewing firmware details of an iDRAC
- Viewing network details of an iDRAC
- Viewing health status of an iDRAC
- Viewing the warranty information of an iDRAC
- Accessing Dell Quick Resource Locator website through iDRAC
- Generating and Sharing the iDRAC Report
- Sharing iDRAC Details
- Viewing the remote desktop
- Editing connection details of an iDRAC
- Deleting an iDRAC
- RACADM Commands
- Device inventory
- Editing the BIOS configuration
- Viewing iDRAC details in web browser
- View certificate information of an iDRAC
- Performing power control operations on an iDRAC
- Activating or deactivating the system ID LED
- AutoConfiguration using XML configuration file
- Template deploy
- OpenManage Mobile Diagnostics using Quick Sync 2
- Managing an MX7000 chassis
- Monitor an MX7000 chassis by using Augmented Reality
- SupportAssist
- Inventory collection
- Push notifications
- Using the OpenManage Mobile Password
- Viewing OpenManage Mobile information
- Sharing feedback
- Troubleshooting OpenManage Mobile
- Unable to add OpenManage Essentials to OpenManage Mobile
- Unable to add OpenManage Enterprise to OpenManage Mobile
- Unable to add iDRAC to OpenManage Mobile
- Slow data retrieval
- Incomplete device information
- Unable to register for push notifications
- Unable to receive push notifications
- Delay in receiving push notifications
- Unable to retrieve iDRAC data
- VNC connection failed!
- BIOS attributes not shown in the manual configuration page
- Known issues
- Uninstalling OpenManage Mobile
- Related documents and resources
- Identifying the generation of your Dell EMC PowerEdge server
2. Tap .
The iDRAC Settings menu is displayed.
3. Tap Diagnostics.
NOTE: Accept all the storage permissions.
The Diagnostics page is displayed.
Figure 43. Diagnostics
4. To view the real-time status, tap one of the Visual Diagnostics options.
• OS Screen Preview
• Last Crash Screen
• Last Boot Video
• Last Crash Video
• SupportAssist Collection
NOTE:
• If the file takes a long time to download because of the size of the download, you can cancel the message and
view the progress in the Task Manager.
• Alternatively, the reports can be generated using WS-Man or Quick Sync over WiFi.
5. You can email the downloaded attachment to Dell EMC support teams for more assistance.
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Managing iDRAC