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Understanding Augmented Reality Monitoring in OpenManage Mobile | Dell EMC Technical White Paper
3 Getting started
Augmented Reality Monitoring works most effectively when used as a tool to quickly investigate a problem
with a chassis. This section describes some recommendations to setup an environment to use Augmented
Reality Monitoring in this manner.
3.1 Downloading OpenManage Mobile
OpenManage Mobile is available as a free download through the Google Play Store and Apple App Store.
Search for OpenManage Mobile or use these links:
• https://play.google.com/store/apps/details?id=com.dell.omm&hl=en (Android)
• https://itunes.apple.com/us/app/openmanage-mobile/id949941153 (iOS)
3.2 Hardware configuration
Augmented Reality Monitoring is currently compatible with the PowerEdge MX7000 chassis system. The
chassis must be enabled with Quick Sync 2. Quick Sync 2 access is enabled by default. In case it may have
been disabled, it can be enabled again in the OpenManage Enterprise Modular console settings:
1. Open the console and log in using an account with chassis-administrator access
2. Navigate to Devices → Chassis, then select the chassis you want to configure
3. Navigate to Settings → Local Access Configuration
4. Under the Quick Sync settings, make sure Quick Sync Access property is set to “Read Write”.
Note: More information about the Quick Sync 2 module, including how to configure it or how to purchase and
install it, are available in the Related Resources section of Appendix A.
Additional configuration of the chassis is optional but should be considered to enhance the use of Augmented
Reality Monitoring. It is recommended to use OpenManage Mobile to perform initial deployment of the
chassis. This is to ensure that during use there is full compatibility and, uninterrupted connection.
For security, the root user’s password of the chassis should be configured. For best security practices, it is
recommended to use a strong password other than the system default, which is available on the LCD of the
chassis. The root credentials can be configured by OpenManage Mobile during initial deployment.
Alternatively, they can be configured using the OpenManage Enterprise Modular console.
For additional convenience, the location settings of the chassis should be configured. This enables an
administrator to help find a chassis in case a fault has been remotely detected. These settings can also be
configured both by OpenManage Mobile during initial deployment or by the OpenManage Enterprise Modular
console.
3.3 Using Augmented Reality Monitoring
The most efficient way to use Augmented Reality Monitoring is to perform on-the-spot diagnosis of an
unexpected problem. For example, datacenter administrator may notice an unexpected warning light flashing
on a chassis while walking through the datacenter. In this scenario, Augmented Reality Monitoring provides
the fastest means to access the chassis and bring the details of the fault to the center of the screen.