Users Guide

To run diagnostics on a server using Quick Sync 2:

1 From the Home screen, Tap the appropriate server.

2 Tap .

The iDRAC Settings menu is displayed.

3 Tap Diagnostics.

NOTE: Accept all the storage permissions.

The Diagnostics page is displayed.

Figure 42. Diagnostics

4 To view the real-time status, tap one of the Visual Diagnostics option

• OS Screen Preview

• Last Crash Screen

• Last Boot Capture

• Last Crash Video

5 To generate the SupportAssist Collection, tap Download.

NOTE

: If the le takes a long time to download due to the size of the download, you can cancel the message and view the

progress in the Task Manager.

NOTE: The reports can also be performed via WSMAN or Quick Sync over WiFI.

6 You can email the downloaded attachment to Dell EMC support for more assistance.

Managing iDRAC