Users Guide

8 Push notications........................................................................................................................................60
Viewing alerts using push notications......................................................................................................................... 60
9 Using the OpenManage Mobile Password.................................................................................................... 61
Changing the OpenManage Mobile password..............................................................................................................61
Disabling the OpenManage Mobile password.............................................................................................................. 63
10 Viewing OpenManage Mobile information.................................................................................................. 64
Viewing the OpenManage Mobile application log........................................................................................................64
Viewing the OpenManage Mobile application version................................................................................................ 64
Viewing the OpenManage Mobile TechCenter page...................................................................................................64
Viewing the OpenManage Mobile manuals and documentation................................................................................65
Viewing the OpenManage Mobile End User License Agreement and Open source licence.................................. 65
11 Sharing feedback........................................................................................................................................66
12 Troubleshooting OpenManage Mobile.........................................................................................................67
Unable to add OpenManage Essentials to OpenManage Mobile...............................................................................67
Unable to add iDRAC to OpenManage Mobile............................................................................................................. 67
Slow data retrieval............................................................................................................................................................67
Updated information not displayed in OpenManage Mobile.......................................................................................68
Incomplete device information....................................................................................................................................... 68
Unable to register for push notications.......................................................................................................................68
Unable to receive push notications............................................................................................................................. 68
Delay in receiving push notications..............................................................................................................................68
Unable to retrieve iDRAC data....................................................................................................................................... 69
Known issues....................................................................................................................................................................69
13 Uninstalling OpenManage Mobile................................................................................................................ 71
14 Related documents and resources.............................................................................................................. 72
Other documents you may need....................................................................................................................................72
Contacting Dell................................................................................................................................................................. 72
Accessing documents from the Dell EMC support site...............................................................................................72
Contents
5