Users Guide
• OpenManage Mobile displays only 100 LC log entries under WSMAN added devices and 10 LC log entries under BLE added devices.
This is a known issue.
• OpenManage Mobile oine data cache will be lost if the phone is rebooted or if OpenManage Mobile is inactive for long periods.
• While powering down the server, ensure Titan quick sync is active. If Titan quick sync is inactive all Titan quick sync features will be
disabled. To enable titan quick sync 2 again, you must press the quick sync button on the server.
• Upgrade install for OpenManage Mobile is supported for OpenManage Mobile version 1.4 and 1.5 only. If you have an earlier version of
Openmanage Mobile installed on your device you need to uninstall the older version and install the latest application.
• OpenManage Mobile oine cache can be lost if your mobile device has limited memory.
• OpenManage Mobile displays only the top 100 log entries from an iDRAC.
• OpenManage Mobile is not supported on 11th generation or earlier generations of iDRAC.
• Unable to receive push notications if OpenManage Essentials is re- installed by retaining the same database as an earlier OpenManage
Essentials installation.
• Unable to acknowledge or delete an alert received by a user who is a member of the OMEssentialsPowerUsers group.
• Last successful remote desktop session is seen when multiple VNC sessions are running at the same time because bVNC is an open
source component and its behavior is outside the scope and control of OpenManage Mobile. OpenManage Mobile has limited control
over launch interactions and subsequent activity.
72 Troubleshooting OpenManage Mobile