Dell EMC OpenManage Mobile Android Version 2.0.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 About OpenManage Mobile............................................................................................................5 What is new in this release................................................................................................................................................... 5 2 Setting up OpenManage Mobile.....................................................................................................6 Installing OpenManage Mobile..............................
Device inventory..................................................................................................................................................................29 Editing the BIOS configuration.......................................................................................................................................... 30 Viewing iDRAC details in web browser ..........................................................................................................................
1 About OpenManage Mobile OpenManage Mobile is a systems management application that enables you to monitor your datacenter from an Android mobile device. OpenManage Mobile enables you to add one or more OpenManage Essentials consoles and/or Integrated Dell Remote Access Controllers (iDRACs) 7 or later. OpenManage Mobile provides OpenManage Essentials alerts to your mobile device and enables you to troubleshoot your hardware in case of emergencies.
2 Setting up OpenManage Mobile This chapter provides information about installing and starting OpenManage Mobile. Topics: • • • • • • Installing OpenManage Mobile Starting OpenManage Mobile Viewing OpenManage Mobile home screen Demo Mode Configuring analytics settings Resetting OpenManage Mobile Installing OpenManage Mobile Prerequisites to install OpenManage Mobile: • • • Ensure that you have Android version 5.0 or later on your mobile device.
Figure 1. Diagnostics and Usage 3. Tap Agree. The PASSWORD SETTINGS screen is displayed. Figure 2. Password settings 4. Complete one of the following based on your preference: • To set the authentication type for OpenManage Mobile: a. For password authentication, type a password and reconfirm the password. b. If you also want to use your fingerprint to log in, select Use fingerprint to authenticate. NOTE: The Use fingerprint to authenticate option is displayed only on devices with a fingerprint sensor.
To login using fingerprint authentication: 1. Start OpenManage Mobile. The Login to OMM screen is displayed. Figure 3. Login to OMM 2. Swipe your registered fingerprint on the fingerprint sensor. If the authentication is successful, the Fingerprint recognised message is displayed. The OpenManage Mobile home screen is displayed. Viewing OpenManage Mobile home screen To view the OpenManage Mobile home screen: 1. Start OpenManage Mobile. 2. If applicable, enter the OpenManage Mobile password and tap Login.
Figure 5. Navigation menu • • • • • • • • Home — Navigates to the OpenManage Mobile home screen. Configure Servers — Allows you to deploy and manage server configurations using OpenManage Mobile. Task Manager — Allows you to view the actions performed in OpenManage Mobile. App Log — Displays the application log severity and details. Inventory — Extract the service tag, MAC address, and password details using the QR code available on the server. Settings — Navigates to the Settings screen.
NOTE: You will be prompted to configure the analytics settings when you start OpenManage Mobile for the first time after an installation or upgrade. To configure the analytics settings: 1. Tap . 2. Tap Settings. The Settings screen is displayed. 3. Use the Share Anonymous Data toggle switch to enable or disable sharing Analytics Data Collection. Resetting OpenManage Mobile This feature allows you to reset OpenManage Mobile to original settings and start a new session.
3 Managing OpenManage Essentials console This section provides information you require to add, edit, or delete an OpenManage Essentials console in OpenManage Mobile.
NOTE: To set a custom alert filter, see OpenManage Essentials User’s Guide. NOTE: If you do not want to receive push notifications, you can disable it using the enable push notifications toggle box. NOTE: In certain situations, there may be a delay in receiving push notifications in OpenManage Mobile. For more information about this, see Troubleshooting OpenManage Mobile. The newly added OpenManage Essentials console dashboard is displayed.
1. On the OpenManage Mobile home screen, tap the appropriate OpenManage Essentials console. 2. In the OpenManage Essentials dashboard, tap Devices. The All Devices screen is displayed. Figure 8. All devices 3. Tap the appropriate device category (for example, RAC), and then tap to select the device you want to view. Figure 9. Device details The inventory information of the devices managed by OpenManage Essentials is displayed. 4.
• On the Device Details screen, tap Hardware Log. The Hardware log screen is displayed. Viewing the warranty information To view the warranty information: • On the Device Details screen, tap Warranty. The Warranty Information screen is displayed. NOTE: An internet connection is required to view the warranty information. Accessing Dell Quick Resource Locator website through OME To access the Dell QRL website: • On the Device Details screen, tap Online Resource.
Performing an action on multiple alerts To Perform an action on multiple alerts: 1. On the OME Console screen, tap Alerts by severity. The Alerts screen is displayed. 2. Select multiple alerts by selecting the check box on the left of each alert and tap Delete to delete the alerts, tap Acknowledge to acknowledge the alerts, or tap Share to share the selected alerts. 3. In the next window, tap Task Manager to view the status of the action. NOTE: You can also cancel the performed action in the task manager.
Figure 12. Alert sharing options Deleting an alert To delete an alert: 1. On the Alert Details screen, select the alerts you want to delete and tap Delete to delete an alert. Figure 13. Deleting alerts 2. In the Delete Confirmation box, tap Yes to confirm. The alert is deleted, and you are returned to the Alerts list screen. Editing connection details of an OpenManage Essentials console To edit the connection details of the OpenManage Essentials console: 1.
• b. Tap Edit Connection. Press and hold the OpenManage Essentials console. Tap Edit Conenction. The Edit Connection screen is displayed. 2. Edit the Hostname or IP, Username, Password, Domain (if applicable), and Description (optional) as required. 3. Tap Next. On the next screen, edit the alert filter subscription if needed. 4. Tap OK to save the connection. The OpenManage Essentials dashboard is displayed.
Performing power control operations You can perform power control operations on a server managed by OpenManage Essentials or an iDRAC. • • Performing power control operations on a server managed by OpenManage Essentials Performing Power Control Operations on an iDRAC Performing power control operations on a server managed by OpenManage Essentials For devices managed by OpenManage Essentials, power control operations are supported only on iDRACs and servers. To perform a power control operation: 1.
4 Managing iDRAC This section provides information you require to add, edit, or delete an iDRAC in OpenManage Mobile.
Figure 15. Adding iDRAC 7. To save the connection details, tap Add iDRAC. The iDRAC SSL certificate is displayed. 8. Tap Yes to accept the certificate and save the iDRAC. The iDRAC Details screen is displayed. Adding multiple iDRACs using the IP range This feature allows you to add multiple iDRACs using iDRAC range. NOTE: You can add multiple iDRACs only if the username and password is the same. To add multiple iDRACs: 1. Start OpenManage Mobile. 2.
Figure 16. Adding multiple iDRACs The process of adding multiple iDRACs is initiated. You can check the status of the process in the task manager. Adding an iDRAC using iDRAC Quick Sync Read The iDRAC Quick Sync Read feature enables your mobile device to act as a proximity reader to read data from your server when the device is in contact with the iDRAC Quick Sync Bezel. NOTE: For the latest bug fixes, we recommend upgrading your iDRAC firmware.
Figure 17. iDRAC Quick Sync Read 6. Turn on the iDRAC Quick Sync Bezel. 7. Place your mobile device in contact with the activation switch of the iDRAC Quick Sync Bezel on your server and hold your mobile for at least 3 seconds. NOTE: The Near-Field Communication (NFC) chip in the mobile device should be in contact with the iDRAC Quick Sync activation switch. Refer to your mobile device’s documentation to find the location of the NFC chip.
3. Tap Add via Quick Sync 2 and click Next. A video on how to enable the bluetooth connection is displayed. 4. Click Next The bluetooth permission pop up message is displayed. 5. Tap Allow. NOTE: Go to Settings to enable the bluetooth. The BLE Device Scan screen is displayed. 6. Select the appropriate server and click next. The certificate acceptance screen is displayed. 7. Tap Yes to proceed. The iDRAC authentication screen is displayed.
• • • • • • • Firmware Details- View the firmware details. Network Details- View the network details. Hardware Inventory- View the Hardware Inventory. You can view the Memory and CPU details. Health Status- View the health status. Warranty Inventory- View the warranty information. Location Details- View the Data Center, Room, Aisle, Rack, and Slot. Online Resources- Access the Dell Quick Resource Locator website.
Figure 21. Firmware details Viewing network details of an iDRAC To view the network details of an iDRAC: In the iDRAC Details screen, tap Network Details. The Network Details screen is displayed. Figure 22. Network details Viewing health status of an iDRAC To view the health status of an iDRAC: • In the iDRAC Details screen, tap Health Status. The Health Status screen is displayed with the Temperature and Power values.
Figure 23. Health status Viewing the warranty information of an iDRAC To view the warranty information of an iDRAC: • In the iDRAC Details screen, tap Warranty. The warranty information of the server is displayed. NOTE: An internet connection is required to view the warranty information. Accessing Dell Quick Resource Locator website through iDRAC To access the Dell Quick Resource Locator website: • In the iDRAC Details screen, tap Online Resources.
2. Navigate to the details page you want to share. For example, tap Hardware Logs, Firmware Details, Network Details, or Health Status. 3. Tap the menu key and then tap Share to share the details using an email application. Viewing the remote desktop To view the remote desktop, your mobile device must have bVNC Viewer installed. To view the remote desktop: 1. On the OpenManage Mobile home screen, tap the appropriate iDRAC console. The iDRAC dashboard is displayed. 2. Tap .
NOTE: If the iDRAC does not support remote desktop or if there is no remote desktop password set, bVNC displays an error message that it cannot connect to the remote desktop. Editing connection details of an iDRAC To edit the connection details of an iDRAC: 1. On the OpenManage Mobile home screen, perform one of the following steps: • Tap the iDRAC server you want to edit. The iDRAC Details screen is displayed. • a. Tap . b. Tap Edit Connection.
• • • • • Hardware Inventory License Information Software Inventory Job Information Custom Command Performing RACADM Command operations Performing RACADM Command operations Ensure the device is connected to the appropriate server and network. NOTE: The RACADM commands can also be performed via WSMAN or Quick Sync over WiFI. To perform RACADM command operations: 1. From the Home screen, tap the appropriate server. 2. Tap Options. 3. Tap Run RACADM command. The RACADM commands screen is displayed. 4.
Information Description Service Tag The service tag associated with the device Device Type Displays the type of device Device Model The device model CPUs The processor model, number of processors, and number of cores Memory Total system memory in the server Operating System The name of the operating system. This may require OpenManage Server Administrator (OMSA) to be installed on the system Host name The host name of the server NOTE: Not all details are available for all managed devices.
Changing the configuration of an iDRAC This feature is applicable only for 13G servers with the iDRAC Quick Sync Bezel. NOTE: Reading iDRAC information through Quick Sync is not password protected. Making configuration changes through iDRAC Quick Sync requires iDRAC credentials with appropriate permission. To change the configuration of an iDRAC: 1. On the OpenManage Mobile home screen, tap the appropriate iDRAC to change the configuration. 2. Tap . The iDRAC Configuration screen is displayed. Figure 27.
Figure 29. Blink LED options AutoConfiguration using XML configuration file AutoConfiguration using XML configuration file You can utilize the XML configuration file in OpenManage Mobile. The XML file can be accessed from the shared network folder. The XML files are configured uniquely using the DHCP sever. The available DHCP Provisioning options are: • • • Enable once Enable once after reset Enable always NOTE: This option is available only for servers with iDRAC Enterprise license.
• • • • BIOS Configuration Root Configuration Location Information First Boot device • • Creating a Template Deploying a template Figure 30. Configure Server Creating a Deployment template NOTE: Template deploy is available only for 14G servers. To create a deployment template in OpenManage Mobile 1. Tap . 2. Tap Configure servers. 3. Tap Manage Templates. 4. Tap Add. The Template Configuration screen is displayed. Figure 31. Template Configuration 5.
Applying a Deployment template • • Ensure Quick Sync 2 is enabled and the access is set to read-write. You need to be within the BLE signal range to complete the deployment. To deploy a template in OpenManage Mobile 1. Tap . 2. Tap Configure servers. 3. Tap Select Servers. The available 14G servers are displayed. 4. Select the appropriate servers. 5. Tap Next The Configure Server screen is displayed. Auto Config and Confguration Method. 6. In Configuration Method, select Template-based Configuration. 7.
5 Inventory collection The OpenManage mobile Inventory collection feature allows you to scan QR codes to save the systems service tag and MAC address. This inventory can be exported as a XML file. Topics: • • To add a service tag To share the service tag information To add a service tag Ensure that you have pulled out the tag with the QR code information available on the server. 1. Tap . 2. Tap Inventory. 3. Tap . The camera permission pop up message is displayed. 4. Tap Allow.
6 Push notifications Push notifications enable OpenManage Mobile to notify you when a subscribed OpenManage Essentials console receives alerts from a monitored device The notification appears in the status bar of your mobile device, similar to notifications that are displayed for messages, downloads, and so on. OpenManage Mobile allows you to configure the type of push notification you want to receive.
2. If applicable, enter the OpenManage Mobile password and tap Login. The dashboard of the OpenManage Essentials console displays the newly received alert. 3. Tap New alerts to view the alerts associated with the push notification.
7 Using the OpenManage Mobile Password To ensure OpenManage Mobile is secure, you can set a password. You can enable password authentication using the Enable Password option in Settings. • • If a password is set and you do not use the device for more than 15 minutes, OpenManage Mobile is automatically locked, and then the login page of OpenManage Mobile is displayed.
Disabling the OpenManage Mobile password To disable the OpenManage Mobile password: 1. On the OpenManage Mobile home screen, tap the overflow menu. 2. In the menu that is displayed, tap Settings. The Settings screen is displayed. Figure 34. Settings 3. Clear the Enable Password option. A confirmation message is displayed. 4. Tap Yes. Using fingerprint to log in You can log in to OpenManage Mobile using fingerprint authentication.
The Fingerprint authentication is enabled message is displayed. Managing fingerprints You should enroll your fingerprint in your device to enable the fingerprint authentication for OpenManage Mobile. NOTE: You must set a pattern, PIN, or password to protect your fingerprints. You can choose to: • • • Add a fingerprint Rename a fingerprint Delete a fingerprint Adding a fingerprint To add a fingerprint on your device: 1. Tap Settings. 2. Tap Lock screen and security > Fingerprints. 3. Tap Add fingerprint.
8 Viewing OpenManage Mobile information This section provides information about viewing the OpenManage Mobile log, Version, End User License Agreement (EULA), OMM Dell Tech Center, Manuals and Documentation, Contact Dell.
Viewing the OpenManage Mobile manuals and documentation To view the OpenManage Mobile manuals and documentation: 1. On the Home screen, tap . 2. Tap About. The OpenManage Mobile product information is displayed. 3. Tap Manuals and Documentation. The OpenManage Mobile Manuals and Documentation is displayed. Viewing the OpenManage Mobile End User License Agreement and Open source licence To view the OpenManage Mobile EULA that was displayed during the installation: 1. On the Home screen, tap . 2.
9 Sharing feedback You can share your feedback to Dell about OpenManage Mobile. To share your feedback: 1. Start OpenManage Mobile and tap . 2. Tap Send Feedback. The default email application is displayed. 3. Enter your feedback and send the email. You can also email your feedback to om_mobile_feedback@dell.com.
10 Troubleshooting OpenManage Mobile Unable to view BLE enabled servers in Android 7.0 adn 7.1.1 Sometimes, on devices running Android version 7.0 or later Quicksync 2 does not detect bluetooth low energy (BLE) enabled servers. Workaround: Restart the device and try again.
• Remove the protective casing from the mobile device. Slow data retrieval There is a delay of several minutes in retrieving data. Workaround: Internet connection on your phone may be slow. Use OpenManage Mobile on WiFi or 3G or later network. Operations such as viewing event logs through OpenManage Essentials require OpenManage Essentials to retrieve data from the managed nodes and sometimes there is a delay of several minutes in retrieving data.
• A message is displayed in OpenManage Essentials if it is unable to communicate with a specific device as it is not registered. Workaround: If OpenManage Mobile is backed up and restored on to your mobile device, the GCM registration token may need to be refreshed. Go to the Settings screen and tap Refresh to reinstall the GCM token. You must have an internet connection for this request to be successful.
• • • If you are not connected to a network and tap the network button for a server added using quick sync, you will be prompted to check the certificate repeatedly. If you try to connect to a network that was Unsupported device: • • Sony Xperia Tablet Z (SGP321 TABLET Z ) Issue: User is prompted to enter the wireless password for saved networks.
11 Uninstalling OpenManage Mobile To uninstall OpenManage Mobile: 1. Tap . 2. Tap Settings. 3. Tap General. 4. In the Storage and iCloud Usage, tap Manage Storage. 5. Tap OMM application. 6. Tap Delete. Tap Yes to complete the uninstallation. 7. At the Do you want to uninstall this app? prompt, tap OK.
12 Related documents and resources Other documents you may need Besides this you can find the following documents on the Dell EMC OpenManage Mobile Support website at delltechcenter.com/omm • • Dell EMC OpenManage Essentials version 2.0.1 User’s Guide. Integrated Dell Remote Access Controller 9 User’s Guide.
• Serviceability Tools • Support • Utilities • Virtualization Solutions 4. To view a document, click the required product and then click the required version. • Using search engines: • 50 Type the name and version of the document in the search box.
