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57 Managing Modular Infrastructure by using OpenManage Essentials (OME)
9. In the User Accounts window, check the user permissions.
20.2 Troubleshoot the template creation in OpenManage Essentials
To troubleshoot the creation of template from a reference device:
1. Make sure that the file share settings are configured correctly. See Set up a file share or
Troubleshoot the File Share issues in managing Modular Infrastructure.
2. Right-click the task or task execution history and select Run.
3. Make sure that the typed credentials have privileges to run the task.
Note—The credentials must have administrator privileges on the CMC/IOA/MX Chassis.
4. Make sure that the minimum firmware version and supported operational mode requirements are
satisfied by the reference Dell Networking IOA device.
To troubleshoot the creation of template from a file:
1. Make sure the file meets the requirements. See File Requirements.
2. If you do not see the file you want, make sure that the file type is correct.
Note—The available options are an .xml file, a .txt file, and a .json file.
20.2.1 File requirements for creating templates in OpenManage Essentials
Files used for a template must meet the following requirements:
For an XML file:
Must be well formed.
Must contain at least one attribute.
For a TXT file:
Must be a valid Dell Networking IOA configuration file.
For a JSON file:
Must be well formed.
Must contain at least one attribute.
20.3 Troubleshoot the Chassis template deployment or the MX Chassis
template deployment
The task execution history details provide the troubleshooting information.
1. Check the file share settings. See Troubleshoot the File Share issues in managing Modular
Infrastructure.
2. To see the task execution history details, double-click the task execution history entry or right-click
and select Details. The Results tab displays information on task activities and any errors that
occurred.
3. If the task is incomplete, the task will be timed out and exits after 30 minutes of inactivity.
4. Run the task again. A restart and/or CMC reset may be required.