White Papers

Technical support and resources
55 Managing Modular Infrastructure by using OpenManage Essentials (OME)
20 Troubleshoot issues in managing Modular Infrastructure by
using OpenManage Essentials
20.1 Troubleshoot the File Share issues in managing Modular
Infrastructure
To troubleshoot the file share:
1. Check the file share status in OME.
NoteThe file share status is at the bottom of the file share wizard and is in the Deployment Settings
preference.
File Share Settings Status
2. Check the domain, username, and password.
3. Check the share folder in Windows Explorer.
4. Make sure that the ServerConfig folder exists in the installation configuration folder (by default,
Program Files\Dell\SysMgt\Essentials\configuration).
5. Make sure that the folder is shared.
6. To share the folder, right-click the folder, select Properties, and then select Sharing.
NoteThe Advanced Sharing permission settings should have the user entered in OME, as the only user
with permissions to the folder.