Users Guide
To congure an email notication when alerts are received:
1. Select Manage → Alerts → Common Tasks → New Alert Email Action.
2. In Name and Description, provide email alert action name and description and then click Next.
3. In E-mail Conguration, do the following and then click Next.
a. Provide email information for the To: and From: recipients and provide the substitution information. Separate each recipient
or distribution list with a semi-colon.
b. Customize the email message format with any of the following substitution parameters:
• $n = Device
• $ip = Device IP
• $m = Message
• $d = Date
• $t = Time
• $sev = Severity
• $st = Service Tag
• $r = Recommended Resolution
• $e = Enterprise OID
• $sp = Specic Trap OID
• $g = Generic Trap OID
• $cn = Alert Category Name
• $sn = Alert Source Name
• $pkn = Package Name
• $at = Asset Tag
• $loc = Device Location
• $mod = Model Name
c. Click Email Settings and provide SMTP server name or IP Address, to test email settings and click OK.
d. Click Test Action to send test email.
4. In Severity Association, assign the alert severity to which you want to associate this email alert and then click Next.
5. In Categories and Sources Association, assign the alert categories or alert sources to which you want to associate this email
alert and then click Next.
6. In Device Association, assign the device or device groups to which you want to associate this email alert and then click Next.
7. By default the Email Notication is always active. To limit activity, in Date Time Association, enter a date range, time range, or
days, and then click Next.
8. In Summary, review the inputs and click Finish.
Related links
Alert Logs
Alert Logs Fields
Alert Log Settings
Severity
Ignoring alerts
Sometimes you will receive alerts you might want to ignore. For example, you may want to ignore multiple alerts generated when
Send authentication trap is selected within the SNMP service on the managed node.
NOTE: You can ignore all alerts from a particular device by using the Ignore All Alerts from Device option available when
you right-click either a device on the device tree or an alert in the Alerts portal.
To ignore an alert:
1. From OpenManage Essentials, select Manage → Alerts → Common Tasks → New Alert Ignore Action.
2. In Name and severity Association, provide a name, assign the alert severity to which you want to associate this ignore alert
action, and then click Next.
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