Users Guide

Microsoft Windows authentication................................................................................................................................. 331
Assigning user rights.......................................................................................................................................................331
Using Custom SSL Certicates—Optional......................................................................................................................331
Conguring IIS Services............................................................................................................................................331
Supported protocols and ports in OpenManage Essentials.............................................................................................332
Supported protocols and ports on management stations......................................................................................... 332
Supported protocols and ports on managed nodes.................................................................................................. 332
Supported Protocols and Ports on Management Stations........................................................................................333
Supported Protocols and Ports on Managed Nodes.................................................................................................333
Dell EMC OpenManage Framework............................................................................................................................... 334
23 Troubleshooting.........................................................................................................336
OpenManage Essentials Troubleshooting Tool................................................................................................................336
Troubleshooting Procedures...........................................................................................................................................336
Troubleshooting Inventory........................................................................................................................................336
Troubleshooting Device Discovery............................................................................................................................ 337
Troubleshooting Receiving SNMP Traps ..................................................................................................................337
Troubleshooting Discovery of Windows Server 2008–Based Servers...................................................................... 338
Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0.................................................................... 338
Troubleshooting Problems With Microsoft Internet Explorer.....................................................................................338
Troubleshooting Map View.......................................................................................................................................339
24 Frequently Asked Questions......................................................................................340
Installation .....................................................................................................................................................................340
Upgrade.........................................................................................................................................................................340
Tasks...............................................................................................................................................................................341
Optional Command Line Settings..............................................................................................................................341
Customization Parameters....................................................................................................................................... 342
MSI Return Code..................................................................................................................................................... 343
E-mail Alert Action......................................................................................................................................................... 344
Discovery....................................................................................................................................................................... 344
Inventory........................................................................................................................................................................ 347
System Update.............................................................................................................................................................. 348
Managing Device Congurations....................................................................................................................................349
Device Group Permissions..............................................................................................................................................349
Device Group Permissions Portal............................................................................................................................. 349
Remote and System Update Tasks...........................................................................................................................350
Custom Device Groups............................................................................................................................................ 350
Deployment and Conguration Compliance............................................................................................................. 350
Deployment and Conguration Compliance................................................................................................................... 350
Logs................................................................................................................................................................................351
Log Levels................................................................................................................................................................ 352
Backup and Restore.......................................................................................................................................................352
Troubleshooting..............................................................................................................................................................352
25 Managing Device Group Permissions.........................................................................354
16