Release Notes

● Remove MIB A. Category Name A is not removed as it is used by MIB B traps. If you remove B, category A will still be
present.
Issue 4:
Description: All the received traps (MIB imported trap definitions) in OpenManage Essentials are removed when you remove a
specific MIB using the MIB Import Utility.
Example: Import a device A MIB having some traps definitions. After importing, assume OpenManage Essentials receives 10
traps from device A. If you remove the imported MIB from OpenManage Essentials, the 10 received traps in OpenManage
Essentials are also removed.
Issue 5:
Description: Search Unknown Traps lists traps even after the trap is added using MIB Import Utility, as previous events
received are still categorized in OpenManage Essentials as unknown.
Issue 6:
Description: The data displayed in the Edit Trap(s) grid is invalid if you delete or revert that same trap definitions and then
navigate to the Edit Trap menu.
Issue 7:
Description: All the received traps (manually added trap definitions) in OpenManage Essentials are removed when you remove
the specific trap definition using the Delete Trap functionality.
Issue 8:
Description: The data displayed in Edited Trap(s) in OpenManage Essentials indicates the original definition of the built-in
traps that are edited using Edit Trap functionality.
Troubleshooting
Installation
● Ensure that the latest SQL server service packs are installed on the system. You can run the following command on the
command prompt to verify the SQL version.
○ sqlcmd -Q "print @@version"
● For typical install, ensure that the current user has sysAdmin rights to the SQL Server. For custom install, ensure that the
provided authentication credentials have sysAdmin rights.
● Try to use the custom install with different authentication methods if typical install fails.
● Collect the logs from the temp folder. Search for the latest MgmtSt_*.log and InstallUtil_Install.log files. Try
to quickly analyze (if possible) InstallUtil_Install.log.
Launching OpenManage Essentials
● When an internet proxy server is configured on the system, the site must be added to the exception list to bypass the proxy.
This should be configured with GPO’s by a domain administrator.
● If you are using certificates, ensure that you use the domain certificates and those are added in IIS manager for the
DellSystemsEssentials website.
● If you are viewing an unauthorized user message on the console, ensure that the user receiving the error has been added to
the omeAdministrators or omeUsers Windows user groups.
● If shortcuts to launch OpenManage Essentials are not working, try to use the IP/hostname/localhost directly (replace
XXXXXX) in the following URL to launch the Essentials.
○ https://XXXXXX:2607/Web/Default.aspx
Services
● Ensure that the OpenManage Essentials database is present and accessible by running the following command on the
database server command prompt.
○ sqlcmd -E -d OMEssentials -Q sqlcmd -E -d OMEssentials -Q "select * from sys.databases
where name = 'OMEssentials'"
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