Installing Dell EMC OpenManage Essentials This Dell EMC technical white paper describes the procedure to install OpenManage Essentials (OME). Abstract This Dell EMC technical white paper describes the procedure to install OpenManage Essentials (OME).
Executive summary Revisions Date Description June 2017 Initial release February 2018 Revisions included with the OpenManage Essentials version 2.4 November 2018 Revisions included with the OpenManage Essentials version 2.5 Acknowledgements This paper was produced by the following members of the Dell EMC Server Engineering team: Author: Sharad Awasthi Support: Sheshadri Rao (InfoDev) Other: The information in this publication is provided “as is.” Dell Inc.
Executive summary Contents Revisions.............................................................................................................................................................................2 Acknowledgements .............................................................................................................................................................2 1 Executive summary .......................................................................................................
Executive summary 1 Executive summary This technical white paper describes the process of installing, maintaining, and upgrading OME.
What is OpenManage Essentials? 2 What is OpenManage Essentials? Dell EMC OpenManage Essentials (OME) is a lightweight, web-based, one-to-many console that provides a comprehensive view of Dell EMC systems, devices, and components in an enterprise network. For more information about OME, see www.delltechcenter.com/ome. 2.1 Minimum installation requirements The following table lists the software, network, and system configurations required to install the OME.
What is OpenManage Essentials? Table 2: Software and network requirements Particulars Operating system Network Web browser Database User interface Microsoft .
What is OpenManage Essentials? Note: If you select the Custom install option and do not enter credentials (irrespective of whether the Windows or SQL Authentication method is selected), the installation is considered as a Typical installation and “sysadmin” rights will be checked for the mentioned database server and database instance.
Installation procedure 3 Installation procedure This section describes the procedure to install OME. 3.
Installation procedure 3.2 Instal OpenManage Essentials 1. Download the OME package from www.delltechcenter.com/ome, and extract the files to the local drive. The Autorun.exe window is automatically opened or you can manually open the Autorun.exe. Dell EMC OpenManage Install page 2. Select the Dell EMC OpenManage Essentials check box and click Install. The Dell EMC OpenManage Essentials Prerequisites screen is displayed.
Installation procedure OME Prerequisites Page 3.3 Critical prerequisites If a component required for OME installation is missing or if the version is outdated, it will be displayed as a critical prerequisite on the Dell EMC OpenManage Essentials Prerequisites page. You will be able to install the OME only if all the critical requirements are fulfilled on the server. The critical prerequisites: • 10 KB2919355 o This pre-requisite is only for OME on Microsoft Windows 2012 R2.
Installation procedure • • • • • • • • • IIS 7.5/8 Microsoft .NET 3.5 SP1 ASP.NET 4.6.2 Microsoft Silverlight 5.1.50907 Microsoft Visual Studio® Runtime 14.0 BMC Utilities 9.0.1 DRAC Tools 9.0.1 PowerShell 2.0 TLS 1.1/1.2 o With the latest iDRAC or CMC firmware (iDRAC >= 2.40.40.40, M1000e CMC >= 5.2, FX2 CMC >= 1.4, VRTX CMC >= 2.2), TLS 1.1 is the default communication protocol. Therefore, TLS 1.1 and TLS 1.
Installation procedure SQL server warning prerequisites page 3.3.1 Automatically install all critical prerequisites To automatically install all the critical prerequisites: 1. On the Dell EMC OpenManage Essentials Prerequisites page, click Install All Critical Prerequisites. A reboot may be required based on the configuration. The prerequisites installation will be resumed automatically after the reboot. 2. Disable the User Access Control to avoid issues with automatic resuming installation.
Installation procedure SQL Server requirements include: • Local Database: To set up the OME on a local database, SQL Server 2008 R2/2012/2014/2016 Standard/ Enterprise/Datacenter edition or SQL Server 2008 R2/2012/2014/2016 Express edition with SQLEXPRESSOME instance name must be installed. (Though it is a warning prerequisite). • Remote Server: If you have a database located on the remote server, SQL Server is not required on the local system.
Installation procedure SQL Version 2008 R2/2012 /2014/2016 SQL Edition Instance Name Datacenter SQLEXPRESSO ME Default/Custom Name Express SQLEXPRESSO ME 14 Installing Dell EMC OpenManage Essentials Prerequisi te Status None Prerequisite Message None Required Action None Warning No supported SQL found None Click to install None None
Typical installation 4 Typical installation This method involves installing OME by using the default settings. To install OME by using typical installation method: 1. On the Setup Type page, select Typical. 2. On the Ready to Install the Program screen, click Install. In the typical installation method: • SQL Server Authentication is selected as the default method. • The default SQL instance installed with SQL Server Standard/Enterprise/Datacenter edition is selected as the database server.
Custom installation 5 Custom installation This method is recommended for the following scenarios: • Remote database installation • Installing the OME by using Windows Authentication • Required to use the non-default location and port settings Port Settings Table 6 Default port settings 16 Port number Protocol Port type 1278 1279 HTTP Proprietary 2606 2607 Proprietary HTTPS Installing Dell EMC OpenManage Essentials Direction Usage TCP TCP Maximum encryption level None None In/Out In/Out TC
Custom installation To set up the OME on a local database with multiple SQL Server instances, select the server from the Database Server list. Database server window from the InstallShield Wizard Note—After installation, if you limit database size auto-growth in SQL Server database properties, ensure that sufficient growth size is specified for OME functionalities to work properly.
Install Remote database in OpenManage Essentials 6 Install Remote database in OpenManage Essentials To use the SQL server instance on the remote system, configure OME to use the SQL server instance on the remote system.
Install Remote database in OpenManage Essentials Perform the installation by using any of the following authentication methods: • Windows Authentication—Windows login credentials are used to connect to the remote SQL Server. Use this method if the Windows login credentials of the remote system and the OME installation system are same. • SQL Server Authentication—Use this method if the Windows login credentials of the remote database system and the OME installation system are different.
Install OME on a domain controller 7 Install OME on a domain controller This section describes the procedure of installing OME on the domain controller. 7.1 Configure managed service account The following section describes the procedure for configuring and using managed service accounts for installing OME on the domain controller: 1. 2. 3. 4. 5. 6. 7. Click Start Administrative Tools. Select Active Directory Users and Computers. In the left pane, right-click Managed Service Account New User.
Install OME on a domain controller 7.2 Configure SQL Server on the domain controller To configure the SQL Server on the domain controller: • Install the Microsoft SQL Server manually. • If SQL Server is installed on the local machine, the SQL Server Service must be configured to run by using the domain user account. Note—The SQL Server Service will not start if you are using the default NETWORK SERVICE or LOCAL SYSTEM accounts.
Install OME on a domain controller Providing credentials for the account 8. In Database Engine Configuration wizard, select Mixed Mode. 9. Type the password and complete the installation. 7.3 Configure OME groups After installing the OME on the domain controller: • By default, the Domain Admins group is added as a member of the OmeAdministrators, OmePowerUsers, and OmeUsers groups. • Local windows user groups are not included in the OME roles.
Install OME on a domain controller Note—The users you are trying to add must belong to the built-in local administrators group. For more information, see https://support.microsoft.com/en-us/hub/4338813/windows-help?os=windows-10.
OME support utilities 8 OME support utilities This section describes the OME supporting utility tools. 8.1 Troubleshooting tool • • • 8.2 The troubleshooting tool is installed with OME automatically. This tool is used for troubleshooting the errors related to the supported device discovery and device connections. If the earlier version of the troubleshooting tool exists on the system, it gets upgraded as part of the OME installation. For more information, see https://www.dell.
Upgrading OME version 9 Upgrading OME version The following figure displays the upgrade workflow: START Launch OME Installer Prerequisites Installation NO All Prerequisites successfully installed? YES Install Essentials EULA NO Is EULA accepted? YES Is Package Server Port Or Task Manager Port In use ? YES CHANGE port NO Install FINISH Upgrade workflow The OME upgrade retains the previous version data during the upgrade process. Note—You cannot upgrade directly from OME v1.
Upgrading OME version database is installed locally and a supported case-insensitive SQL Server instance is also found on the local box, the Essentials database will be migrated to a case-insensitive SQL Server instance during the upgrade. After upgrading to OME v2.5, the CMC templates and scheduled deployment tasks that were created in versions prior to OME v2.3 will become unusable after the upgrade. You must recreate the templates and reschedule the deployment tasks after upgrading to OME v2.5.
Upgrading OME version Ready to Install the Program screen You are prompted to change the ports only if: • The default Package Server Port 1278 is already in use or blocked. • The default Task Manager Port 1279 is already in use or blocked.
Upgrading OME version Custom settings (displayed only during the OME version upgrade process) 9.2 Troubleshoot upgrade related issues in OpenManage Essentials This section will help to overcome and troubleshoot some issues observed during upgrades: 28 • Any upgrade failures are logged in installation log. Log file named InstallUtil.log is located at c:\windows\temp folder. • Upgrades to v2.4 may fail in some cases due to database operation timing out. This is fixed in v2.
Uninstall OpenManage Essentials 10 Uninstall OpenManage Essentials To uninstall OME: 1. Navigate to Control Panel Programs and Features and select Dell EMC OpenManage Essentials. 2. Click Uninstall. Uninstalling OME Note: • Because Dell EMC SupportAssist Enterprise functionality is based on OME, you must uninstall Dell EMC SupportAssist Enterprise, and then uninstall OME. • Uninstalling OME does not remove the Troubleshooting Tool, which must be uninstalled separately.
Uninstall OpenManage Essentials Retain database option during uninstallation 30 Installing Dell EMC OpenManage Essentials
Restore OME by using Program Maintenance 11 Restore OME by using Program Maintenance You can restore OME by going to the program maintenance window. If the installation drive or folder is corrupted or if you have accidentally deleted the OME installed files, perform the following to restore OME: 1. In the Program Maintenance screen, select Repair. 2. Click Next. This allows you to recreate a database (fresh database) or use an existing one (if you already have the database files).
Conclusion 12 Conclusion OME is an easy-to-install and one-to-many console which simplifies systems management with features such as single-click prerequisites installation. Also, it allows Remote Database installation.
Conclusion A Technical support and resources Dell.com/support is focused on meeting customer needs with proven services and support.
