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Troubleshooting issues in hardware and OS deployment on servers monitored by OpenManage Essentials
52 Server Hardware Provisioning and OS Deployment by using Dell EMC OpenManage Essentials
Net share command results
• Check the user permissions in the User Accounts window.
22.2 Troubleshoot the template creation process in OpenManage
Essentials
Troubleshooting the process of creating a template from a reference device:
• Ensure that the file share settings are correctly configured. See Troubleshooting the file share.
• Run the task again. Right-click the task or task execution history, and then select Run.
• The task execution may have an LC code in the details. Review the LC code in the iDRAC
documentation. See Additional resources.
• Ensure that the provided credentials have enough privileges to run the task (requires administrator
privileges on the iDRAC).
• Ensure that the minimum firmware version requirement is met by the reference device.
Troubleshooting the process of creating a template from a file:
• Ensure the file fulfills all the requirements. See File Requirements.
• If you are not able to find the file you are looking for, ensure that the file type in the dialog box, next to
the file name, is correct. The available options are .xml, .ini, and .txt.