White Papers
Troubleshooting issues in hardware and OS deployment on servers monitored by OpenManage Essentials
50 Server Hardware Provisioning and OS Deployment by using Dell EMC OpenManage Essentials
22 Troubleshooting issues in hardware and OS deployment on
servers monitored by OpenManage Essentials
22.1 Troubleshooting the file share
1. Check the file share status in OME.
Note—The file share status is at the bottom of the file share wizard and under the Deployment Settings
preference.
File share settings status
2. Check the username, domain, and password in OME.
3. Check the share folder in Windows Explorer.
Ensure that the ServerConfig folder exists under the installation configuration folder (by default, in the
Program Files\Dell\SysMgt\Essentials\configuration folder).
To ensure that the folder is shared:
Right-click the folder, select Properties, and navigate to the Sharing tab. The folder must be shared. The
Advanced Sharing permission settings must have the user entered in OME as the only user with
permissions to the folder.