The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME) This Dell EMC technical white paper provides information about the various Dell EMC devices for which discovery, inventory, and classification operations are supported by Dell EMC OpenManage Essentials (OME). Abstract This Dell EMC technical white paper provides information about the various Dell EMC devices for which discovery, inventory, and classification operations are supported by Dell EMC OpenManage Essentials.
Revisions Date Description September 2015 OpenManage Essentials 2.1 release September 2016 OpenManage Essentials 2.2 release June 2017 OpenManage Essentials 2.3 release November 2018 OpenManage Essentials 2.5 release Acknowledgements This technical white paper is produced by the following members of the Dell EMC Server Engineering team: Author—Jayant Prajapat Support—Sheshadri Rao (InfoDev) Others—None The information in this publication is provided “as is.” Dell Inc.
Contents Revisions.............................................................................................................................................................................2 Acknowledgements .............................................................................................................................................................2 1 Executive summary ..........................................................................................................................
Broacade Fibre Channel devices supported in OpenManage Essentials ....................................................30 4.12 View Dell EMC Compellent arrays in OpenManage Essentials .......................................................................31 Compellent arrays Supported in OpenManage Essentials ..........................................................................32 4.13 View Dell EMC Networking Switches in OpenManage Essentials .............................................................
1 Executive summary OpenManage Essentials (OME) enables the management and monitoring of various discovered Dell devices in a single centralized console. With OME, you can discover and inventory to manage devices present in your network.
2 Introduction The purpose of this technical white paper is to describe the complete support of Dell devices in OpenManage Essentials (OME). This technical white paper covers the following topics: • • • • • • Device discovery, inventory, and classification Device health Warranty Information Start application Monitor devices (alerts) Troubleshooting For a complete list of supported device models, see the Dell EMC OpenManage Essentials Version 2.5 Support Matrix at dell.com/openmanagemanuals.
3 Protocols supported by OpenManage Essentials • • • • • • • • OpenManage Essentials (OME) can discover and receive alerts from Dell EMC EqualLogic Groups, Dell EMC NAS Appliances, SonicWALL Firewall, PowerConnect W-Series, Brocade Fibre Channel, Dell EMC Compellent Arrays, Dell EMC Networking Switches, KVM, PDU, and UPS devices by using SNMP protocol.
4 Discover, inventory, and classify Dell EMC devices in OpenManage Essentials To discover an MX chassis, VxFlex Ready nodes, Dell EMC EqualLogic groups, Dell EMC NAS appliances, Disk Backup appliances, VxRail appliances, XC Series appliances, SonicWALL firewall, PowerConnect W-Series, Brocade fibre channel, Dell EMC Compellent arrays, Dell EMC networking switches, KVM, PDU, or UPS by using OME, do the following: 1. 2. 3. 4. 5. 6. 7. Start OpenManage Essentials.
8. On the Device Type Filtering page, select specific device types for guidance in determining which protocols are required to manage them, and then click Next. Device Type Filtering page 9. On the ICMP Configuration page, click Next.
ICMP Configuration page 10. On the REST Configuration page, enter the user ID and password, and then click Next.
. On the WS-Man Configuration page, enter user ID and password, and then click Finish. WS-Man Configuration page 12. On the SNMP Configuration page, ensure that the Get community field has public as the attribute, and then click Finish.
4.1 View Dell EMC MX Chassis data in OpenManage Essentials The MX Chassis devices are classified under All Devices Modular Systems PowerEdge MX7000 in the device tree. You can click the discovered device to see all the inventoried tables as shown in the sample screen shot. MX Chassis Classification and Inventory Note—OME 2.5 supports only the discovery of stand-alone or lead MX chassis. It does not support member chassis discovery without lead chassis.
4.2 View VxFlex-ready nodes in OpenManage Essentials The VxFlex-ready nodes are classified under All Devices VxFlex Ready Nodes in the device tree. You can click the discovered device to see all the inventoried tables as shown in the sample screen shot. VxFlex Ready Nodes Classification and Inventory 4.3 View VxRail appliances in OpenManage Essentials VxRail appliances are classified under All Devices Hyper-Converged Infrastructure VxRail in the device tree.
VxRail Appliance with Application Management URL Classification and Inventory 14 The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME)
VxRail appliance without the Application Management URL Classification and inventory for VxRail Appliance without Application Management URL is shown in the sample screen shot. VxRail Appliance without Application Management URL Classification and Inventory VxRail appliance models supported by OpenManage Essentials Refer to the Table 4 in the Dell EMC OpenManage Essentials Version 2.5 Support Matrix which is available in Introduction.
4.4 View XC Series appliances in OpenManage Essentials The XC series appliances are classified under All Devices Hyper-Converged Infrastructure XC Series in the device tree. You can click the discovered device to see all the inventoried tables. XC Series appliance with the Application Management URL If virtual application management URL is available on the appliance then a sub-group (Cluster_IP) will be created under XC Series and appliances belonging to the same cluster will be grouped together.
XC Series Appliance without the Application Management URL Classification and inventory for XC Series Appliance without Application Management URL is shown in the sample screen shot. XC Series Appliance without Application Management URL Classification and Inventory XC Series models supported by OpenManage Essentials Refer to the Table 5 in the Dell EMC OpenManage Essentials Version 2.5 Support Matrix which is available in Introduction.
4.5 View Disk Backup appliances in OpenManage Essentials The Disk backup appliances are classified under All Devices RAC/Server in the device tree. The device type is Server. Click the discovered device to see all the inventoried tables as shown in the sample screen shot. Disk Backup Appliance Classification and Inventory Disc Backup appliance supported by OpenManage Essentials Refer to the Table 11 in the Dell EMC OpenManage Essentials Version 2.5 Support Matrix which is available in Introduction.
4.6 Dell EMC Networking X-Series Smart Managed Switches Dell EMC Networking X-Series Smart Managed devices are classified under All Devices Network Devices Dell EMC Networking Switches in the device tree. You can click the discovered device to see all the inventoried tables as shown in the sample screen shot.
4.7 View Dell EMC EqualLogic groups in OpenManage Essentials Dell EMC EqualLogic groups are classified under All Devices Storage Devices Dell EMC EqualLogic Groups in the device tree. A discovered Dell EMC EqualLogic Group is represented as shown in the sample screen shot. Dell EMC EqualLogic Group Representation The Dell EMC EqualLogic device is no longer represented as a single device. Instead, it is represented as a group, where: • The Group Device contains group-level data.
Dell EMC EqualLogic Group Device Inventory Member device tables in OpenManage Essentials The following tables are displayed as part of the Inventory Details page for the EqualLogic member device: • • • • • • 21 Device Summary—Displays the member-specific model and Service Tag. Data Sources—Displays the member-specific health status and other details. NIC Information—Lists only the member-specific IP addresses. Controller Information—Lists the controllers associated to the selected member.
Dell EMC EqualLogic Member Device Inventory I Dell EMC EqualLogic Member Device Inventory II 22 The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME)
Supported actions for Dell EqualLogic group in OpenManage Essentials The following table lists the supported actions and their behavior for Dell EMC EqualLogic groups. Action Application Launch Dell EMC EqualLogic console View and renew warranty Refresh Inventory Updates inventory for the entire group; re-creates any deleted members. Dell EMCinventory EqualLogic Updates forConsole the entire group; re-creates any deleted members.
Event association for Dell EMC EqualLogic Group Dell EMC EqualLogic member SNMP alerts are associated at member-device level and not at the group-device level.
Recommendations for Dell EMC EqualLogic group discovery The following are recommended for proper support of Dell EMC EqualLogic groups in OpenManage Essentials: • After upgrading from previous versions of OpenManage Essentials, it is mandatory to perform rediscovery of all the discovered Dell EMC EqualLogic devices to ensure proper functionality.
OpenManage Server Administrator (OMSA) services running on the nodes. This is the default setting for any node with FluidFS v1.0. The Appliance Node Information table lists the applicable details about the nodes present in the NAS solution. Other inventory details match the standard PowerEdge server inventory in OpenManage Essentials. View NAS Appliances with FluidFS v3.0 in OpenManage Essentials The classification and inventory for Dell EMC NAS Appliances with FluidFS v3.
Clusters device group – HA Clusters and NAS Clusters NAS appliances supported by OpenManage Essentials OpenManage Essentials currently supports following Dell EMC NAS appliances: • Appliances with FluidFS v1: - Dell PowerVault NX3500 (see the Table 8 in the Dell EMC OpenManage Essentials Version 2.5 Support Matrix) • Appliances with FluidFS v3: - Dell EqualLogic FS7500, FS7600, and FS7610 (see the Table 7 in the Dell EMC OpenManage Essentials Version 2.
4.9 SonicWALL Firewall The SonicWALL Firewall devices are classified under All Devices Network Devices Network Appliances in the device tree. You can click the discovered device to see all the inventoried tables as shown in the following sample screen shot. SonicWALL Firewall Classification and Inventory Supported Models Refer to the Table 13 in Dell EMC OpenManage Essentials Version 2.5 Support Matrix which is available in Introduction.
4.10 View PowerConnect W-Series devices in OpenManage Essentials PowerConnect W-Series devices are classified under All Devices Network Devices Dell EMC Networking Switches in the device tree. You can click the discovered device to see all the inventoried tables as shown in the following sample screen shot. PowerConnect W-Series Classification and Inventory PowerConnect W-Series models supported in OpenManage Essentials Refer to the Table 12 in the Dell EMC OpenManage Essentials Version 2.
4.11 View Brocade Fibre Channel devices in OpenManage Essentials The Brocade Fibre Channel devices are classified under All Devices Network Devices Fibre Channel Switches in the tree on the left side. You can click the discovered device to see all the inventoried tables as shown in the following sample screen shot. Broacade Fibre Channel devices supported in OpenManage Essentials Refer to the Table 14 in Dell EMC OpenManage Essentials Version 2.5 Support Matrix which is available in Introduction.
4.12 View Dell EMC Compellent arrays in OpenManage Essentials The Dell EMC Compellent devices are classified under All Devices Storage Devices Dell EMC Compellent Arrays in the device tree. You can click the discovered device to see all the inventoried tables as shown in the following sample screen shots.
Dell EMC Compellent Array Inventory Details Compellent arrays Supported in OpenManage Essentials Refer to the Table 10 in the Dell EMC OpenManage Essentials Version 2.5 Support Matrix which is available in Introduction. Note—The Device Summary and Enclosure Information tables display the Service Tag in the Service Tag column only if the Dell EMC Compellent device is running the firmware version 6.4.1 or later. If the firmware version is earlier than 6.4.1, the “Service Tag” column displays “N/A”.
4.13 View Dell EMC Networking Switches in OpenManage Essentials Dell EMC Networking devices are classified under All Devices Network Devices Dell EMC Networking Switches in the device tree. You can click the discovered device to see all the inventoried tables as shown in the following sample screen shot. Dell EMC Networking Switch Classification and Inventory Networking switches supported in OpenManage Essentials Refer to the Table 12 in the Dell EMC OpenManage Essentials Version 2.
4.14 View KVM devices in OpenManage Essentials The KVM devices are classified under All Devices KVM in the device tree. You can click the discovered device to see all the inventoried tables as shown in the following sample screen shot. KVM Classification and Inventory KVM devices Supported in OpenManage Essentials Refer to the Table 17 in the Dell EMC OpenManage Essentials Version 2.5 Support Matrix which is available in Introduction. Note: It is recommended to have latest firmware (version 1.
4.15 View Power Device Units (PDUs) in OpenManage Essentials The PDU devices are classified under All Devices Power Devices PDU in the device tree. You can click the discovered device to see all the inventoried tables as shown in the following sample screen shot. PDU Classification and Inventory PDUs supported in OpenManage Essentials Refer to the Table 15 and Table 16 in the Dell EMC OpenManage Essentials Version 2.5 Support Matrix which is available in Introduction.
4.16 View UPS devices in OpenManage Essentials The UPS devices are classified under All Devices Power Devices UPS in the device tree. You can click the discovered device to see all the inventoried tables as shown in the following sample screen shot. UPS Classification and Inventory UPS devices supported in OpenManage Essentials Refer to the Table 18 in the Dell EMC OpenManage Essentials Version 2.5 Support Matrix which is available in Introduction.
5 View device health in OpenManage Essentials The device health status reflects the overall health of the device contributed by their SNMP agent. The health status can be Critical, Warning, Normal, or Unknown. Symbol Device health status symbols in OpenManage Essentials Description Indicates that the device is critical and requires attention. This information is rolled up to the parent device type.
6 View Warranty in OpenManage Essentials OpenManage Essentials supports device warranty information through the Warranty Information report. You can view and renew warranty on the Warranty Information report page. This warranty information is collected at the run time from the Dell Support website by providing corresponding Service Tag of the hardware.
7 Start device-specific application in OpenManage Enterprise The Application Launch feature provides a right-click action menu item on the discovered device to launch 1×1 console or application.
Creating a Custom URL 7.3 Launch the Custom URL 1. Click Manage Devices. 2. Right-click the device in the device tree and select Application Launch.
8 Alerts (SNMP Traps) in OpenManage Essentials The SNMP alerts received from discovered Dell EMC devices are displayed under the Alerts tab of the respective device. OpenManage Essentials currently supports SNMP V1, V2, and V3 alerts. The status of the device is polled every time an SNMP trap is received from that device. For example, if a trap with critical severity is received from a device, status of that device is set to Critical. 8.
8.2 View alerts from a device in OpenManage Essentials To view alerts from a device, click the device in the device tree and navigate to the Alerts tab as shown in the following sample screen shot. SNMP Alert from a Dell EMC EqualLogic Member 8.
Alert Sources for Dell EMC Compellent Arrays Alert Sources for SonicWALL Firewall 43 The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME)
Alert Sources for Dell EMC Networking Switches Alert Sources for Brocade Fiber Channel 44 The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME)
Alert Sources for Dell EMC EqualLogic Storage Alert Sources for Dell KVM 45 The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME)
Alert Sources for Dell PDU Alert Sources for Dell UPS 46 The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME)
8.4 Configure alert actions in OpenManage Essentials Alert actions occur on all alerts received in the OpenManage Essentials console. The alert is received and processed to take appropriate action depending on the user configuration for that alert. To configure an alert action, navigate to Manage Alerts Alert Actions and right-click the appropriate category as shown in the following sample screen shot.
Warranty Email Notification Settings 8.6 Configure warranty scoreboard notifications You can configure OpenManage Essentials to display a warranty scoreboard notification icon in the heading banner. If any device fulfills the set criteria, the OpenManage Essentials heading banner displays the warranty scoreboard notification icon including the number of devices. To configure Warranty Scoreboard Notifications: 1. Click Settings Settings. 2. In the left pane, click Warranty Notification Settings. 3.
Warranty Scoreboard Notification Settings 8.7 Configure warranty notifications in OpenManage Essentials 1. Click Settings Settings. 2. In the left pane, click Warranty Notification Settings. 3. Under Warranty Popup Notification Settings, select the Enable Warranty Popup Notification check box. 4. Click Apply.
Warranty Popup Notification Settings 8.8 Configure warranty update settings To configure warranty update settings: Click Settings Settings. In the left pane, click Warranty Notification Settings. Under Warranty Update Settings, select the Enable Warranty Updates check box. Set the frequency at which you want to update the warranty. In the Next warranty update will be on calendar, select the date and time at which you want to update the warranty. 6. Click Apply. 1. 2. 3. 4. 5.
Warranty Update Settings 51 The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME)
9 Troubleshooting issues in OpenManage Essentials 9.1 Dell EMC OpenManage Essentials Troubleshooting Tool The Dell EMC OpenManage Essentials Troubleshooting Tool is a standalone tool that is installed along with Dell EMC OpenManage Essentials. You can use this tool for a wide array of protocol related problems that are often at the root of discovery and alert issues. 9.2 Troubleshoot discovery of a Dell EMC device 1.
Troubleshooting Tool: SNMP Test for Dell EMC Networking Device 53 The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME)
Troubleshooting Tool: WS-Man Test for Dell Server 54 The Dell EMC Devices Supported by Dell EMC OpenManage Essentials (OME)
Troubleshooting Tool: REST Test for MX Chassis Note—The displayed model name of VxFlex Ready Nodes is incorrect on the Troubleshooting Tool when an IPMI protocol test is run.
10 Proactive Support with Dell EMC SupportAssist Enterprise The Dell EMC SupportAssist Enterprise plug-in for OpenManage Essentials proactively identifies hardware failures in your IT environment, and provides you with an efficient and personalized support experience. The Dell EMC SupportAssist Enterprise plug-in is bundled as part of the OpenManage Essentials installation package and can be installed from the package as required.
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