Users Guide
1. Create a backup of the OpenManage Essentials version 1.1 database.
2. Migrate the OpenManage Essentials version 1.1 data from SQL Server 2005 to SQL Server 2008, 2008 R2, or 2012. For more
information, see the OpenManage Essentials Database re-target process instructions at http://en.community.dell.com/
techcenter/systems-management/f/4494/t/19440364.aspx.
3. Ensure that OpenManage Essentials version 1.1 can connect to migrated database and works as expected.
4. Launch the OpenManage Essentials version 2.1 installer to complete the upgrade.
NOTE: After upgrading to OpenManage Essentials version 2.1 with SQL Server 2012, the SQLEXPRESSOME instance is
created and data from OpenManage Essentials version 1.1 is migrated to OpenManage Essentials Version 2.1.
Question: After upgrading from OpenManage Essentials version 2.2 to version 2.3, duplication of the PowerVault MD Series storage
arrays is observed in the device tree. What should I do?
Answer: To eliminate the duplicate entries, ensure that you delete and rediscover the PowerVault MD Series storage arrays.
Question: Can I upgrade the server operating system with OpenManage Essentials installed?
Answer: It is not recommended to upgrade the server operating system with OpenManage Essentials installed. If you continue with
the upgrade, then OpenManage Essentials will not work as expected. To upgrade the operating system, perform the following steps:
1. Create a backup of the OpenManage Essentials database.
2. Uninstall OpenManage Essentials. For more information, see Uninstalling OpenManage Essentials
3. Upgrade the server operating system.
4. Reinstall OpenManage Essentials and select the previously backed up database during the installation.
Tasks
Question: What troubleshooting can I do if a software update task or remote task fails to create or run?
Answer: Ensure that the DSM Essentials Task Manager service is running in Windows services.
Question: When accessing OpenManage Essentials from a remote system, is it possible to create a remote task to deploy OMSA/
iDRAC Service Module on a target device using an OMSA/iDRAC Service Module package that is available on that particular remote
system?
Answer: No. The remote task to deploy OMSA/iDRAC Service Module on a target device should be created by accessing
OpenManage Essentials from the server where OpenManage Essentials is installed/running.
Question: How do I use command line features while deploying OpenManage Server Administrator?
Answer: Unattended installation provides the following features:
• A set of optional command line settings to customize an unattended installation.
• Customization parameters to designate specic software features for installation.
Question: The ‘chassis power on’ IPMI command line task is unsuccessful. The following error is displayed: Unable to establish IPMI
v2/ RMCP+ session, Unable to set Chassis Power Control to Up/On. What can I do to resolve the error?
Answer: The error may occur if the iDRAC has either an issue or several tasks in queue. Try resetting the iDRAC and run the task
again.
Optional Command Line Settings
The following table shows the optional settings available for the msiexec.exe MSI installer. Type the optional settings on the
command line after msiexec.exe with a space between each setting.
NOTE: See support.microsoft.com for full details about all the command line switches for the Windows Installer Tool.
Table 246. Command Line Settings for MSI Installer
Setting Result
/i <Package|Product Code> This command installs or congures a product.
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