Users Guide

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Alert Logs
Alert Logs Fields
Alert Log Settings
Severity
Ignoring Alerts
Sometimes you will receive alerts you might want to ignore. For example, you may want to ignore multiple alerts generated when
Send authentication trap is selected within the SNMP service on the managed node.
NOTE: You can ignore all alerts from a particular device by using the Ignore All Alerts from Device option available when
you right-click either a device on the device tree or an alert in the Alerts portal.
To ignore an alert:
1. From OpenManage Essentials, select Manage → Alerts → Common Tasks → New Alert Ignore Action.
2. In Name and severity Association, provide a name, assign the alert severity to which you want to associate this ignore alert
action, and then click Next.
3. In Categories and Sources Association, assign the alert categories source to which you want to associate this alert ignore
action and then click Next.
4. In Device Association, assign the device or device groups to which you want to associate this alert ignore action and then click
Next.
5. By default the Ignore Alert is always active. To limit activity, in Date Time Association, enter a date range, time range, or days,
and then click Next.
6. In Duplicate Alert Correlation, select yes to exclude duplicate alerts received within the set time limit, and then click Next.
7. In Summary, review inputs and click Finish.
Running a Custom Script
In response to a specic alert received, you can run custom scripts or launch a specic application. This le must be present on the
OpenManage Essentials service tier system (where OpenManage Essentials is installed) and not on the client browser system. For
example:
• If you receive a temperature warning, you can use a custom script to create an incident ticket for your internal Help Desk.
• If you receive an MD Array storage alert, you can launch the Modular Disk Storage Manager (MDSM) application to view the
status of the array.
Creating a Custom Script
1. Select Manage → Alerts → Alert Actions.
2. In Alert Actions, right-click Application Launch and select New Alert Application Launch Action.
3. In Name and Description, provide an application launch name and description and then click Next.
4. In Application Launch Conguration, provide an executable name (provide an absolute le path, for example, C:\ProgramFiles
\Dell\Application.exe) and provide the substitution information, and then click Next.
5. In Severity Association, assign the alert severity to which you want to associate this alert application launch and then click
Next.
6. In Categories and Sources Association, assign the alert categories or alert sources to which you want to associate this alert
application launch and then click Next.
7. In Device Association, assign the device or device groups to which you want to associate this alert application launch and then
click Next.
8. By default the Application Launch Action is always active. To limit activity, in Date Time Association, enter a date range, time
range, or days, and then click Next.
9. In Summary, review inputs and click Finish.
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