White Papers

38 Benchmark the Performance, Reliability, and Scalability of Dell EMC OpenManage Enterprise 3.2 in your data
center environment
Internal Use - Confidential
A Technical support and resources
• Dell.com/support is focused on meeting customer needs with proven services and support.
• To watch quick and short videos about handling the PowerEdge server components, visit the QRL video
website.
A.1 Related resources
A.1.1 Contacting Dell EMC
Dell provides several online and telephone-based support and service options. Availability varies by country
and product, and some services may not be available in your area. To contact Dell for sales, technical
support, or customer service issues:
1. Visit www.dell.com/support.
a. Select your support category.
b. Verify your country or region in the Choose a Country/Region drop-down menu at the top of
page.
c. Select the appropriate service or support link based on your need.
For information about documentation support:
1. Go to dell.com/support/manuals.
a. In the Tell us about your Dell system section, under No, select Choose from a list of all Dell
products and click Continue.
b. In the Select your product type section, click Software, Monitors, Electronics & Peripherals.
c. In the Choose your Dell Software, Monitors, Electronics & Peripherals section, click
Software.
d. In the Choose your Dell Software section, click the required link from the following:
o Client System Management
o Enterprise System Management
o Remote Enterprise
o System Management–Serviceability Tools
e. To view the document, click the required product version.
A.1.2 About Dell EMC OpenManage Enterprise
Dell EMC OpenManage Enterprise is a hardware management and monitoring application that provides a
comprehensive view of the Dell EMC servers, chassis, storage, network switches, and other devices on the
enterprise network. With Dell EMC OpenManage Enterprise, a web-based and one‑to‑many Systems
Management application for Dell EMC systems and other third-party devices, you can:
• Discover and manage devices in a data center environment.
• Create and manage Dell EMC OpenManage Enterprise users and their permissions.
• Group and manage devices.
• Monitor the health of your devices.
• Manage device firmware versions and perform system updates and remote tasks.
• Create and deploy device configuration templates.