Users Guide

d) Type the command that must be run on the OpenManage Enterprise–Tech Release server to open a ticket. For example, ./
RCE.sh $IP $MODEL $DATE $ASSETTAG $SERVICETAG
2. Click Save.
The command is saved. You can set and run these commands also while setting your alert policies. See Creating alert policies.
NOTE:
• You can run only one executable or script at a time.
• The executable or script can be saved on a server that is not necessarily discovered or managed by OpenManage
Enterprise–Tech Release.
• Script can have a maximum of 1024 characters.
• OpenManage Enterprise–Tech Release supports token substitution that may be helpful to the script or ticketing
system. Supported tokens: $IP, $MSG, $HOSTNAME, $SERVICETAG, $ASSETTAG, $DATE, $TIME, $MODEL.
OpenManage Mobile Settings
OpenManage Mobile (OMM) is a systems management application that allows you to securely perform a subset of data center monitoring
and remediation tasks on one or more OpenManage Enterprise–Tech Release consoles and/or integrated Dell Remote Access Controllers
(iDRACs) by using your Android or iOS device. Using OpenManage Mobile you can:
• Receive alert notifications from OpenManage Enterprise–Tech Release.
• View the group, device, alert, and log information.
• Turn on, turn off, or restart a server.
This chapter provides information about the OpenManage Mobile settings that you can configure by using OpenManage Enterprise–Tech
Release. It also provides information required to troubleshoot OpenManage Mobile.
NOTE:
For information about installing and using OpenManage Mobile, see the OpenManage Mobile User’s Guide at
dell.com/OpenManageManuals.
Related tasks
Enabling or disabling alert notifications for OpenManage Mobile
Enabling or disabling OpenManage Mobile subscribers
Deleting an OpenManage Mobile subscriber
Viewing the alert notification service status
Troubleshooting OpenManage Mobile
Related information
Enabling or disabling alert notifications for OpenManage Mobile
Enabling or disabling OpenManage Mobile subscribers
Troubleshooting OpenManage Mobile
Enabling or disabling alert notifications for OpenManage
Mobile
By default, OpenManage Enterprise–Tech Release is configured to send alert notifications to the OpenManage Mobile application.
However, alert notifications are sent from OpenManage Enterprise–Tech Release only when a OpenManage Mobile user adds
OpenManage Enterprise–Tech Release to the OpenManage Mobile application.
NOTE: The omeAdministrator rights are required for enabling or disabling alert notifications for OpenManage Mobile.
NOTE: For OpenManage Enterprise–Tech Release to send alert notifications to OpenManage Mobile, make sure that the
OpenManage Enterprise–Tech Release server has outbound (HTTPS) Internet access.
To enable or disable alert notifications from OpenManage Enterprise–Tech Release to OMM:
1. Click OpenManage Enterprise > Application Settings > Mobile Settings.
2. Select the Enable push notifications check box.
3. Click Apply.
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Managing OpenManage Enterprise–Tech Release appliance settings