Users Guide

Managing warranty settings
By clicking OpenManage Enterprise > Application Settings > Warranty Settings, you can enable the warranty scoreboard
notification which is present in the OpenManage Enterprise–Tech Release header by doing the following. All the parameters or settings on
this page determine the logic for the count of the warranty scoreboard. By default, the user is alerted 90 days before the warranty
expires. To edit the number of days:
1. Select the Enable Warranty Scoreboard Notifications check box.
2. To edit this value, type in the When Expiry less than box. The Warranty Expiry less than field on the OpenManage Enterprise–
Tech Release dashboard displays the warranties that match this criterion.
3. To send a message after the warranty expires, select the When Warranty expired check box. When selected, the OpenManage
Enterprise–Tech Release dashboard (Widgets) displays the number of warranties that have expired.
4. Click Apply.
To reset the settings to default attributes, click Discard.
OpenManage Enterprise–Tech Release provides a built-in report about the warranties that expire in the next 30 days. Click
OpenManage Enterprise > Monitor > Reports > Warranties Expiring in Next 30 days. Click Run. See Running reports.
Checking and updating the OpenManage
Enterprise–Tech Release version
By clicking OpenManage Enterprise > Application Settings > Console Update, you can view the current version of your
OpenManage Enterprise–Tech Release, check if any updated version is available, and then update the OpenManage Enterprise–Tech
Release version. A checklist you can follow for pre and post update tasks is here: See Process map for checking and updating the
OpenManage Enterprise–Tech Release version.
• Allocate at least an hour for the update process. Allocate additional time if the update must be downloaded by using a slower network
connection.
• Make sure no device configuration tasks or deployment tasks are running or are scheduled to run during the planned downtime.
• Notify other console users of the impending scheduled update.
• Take a VM snapshot of the console as a backup in case something unexpected occurs. (Allocate additional downtime for this, if
necessary).
• Select the update source:
• Updating directly from Dell.com: Make sure the console can access Dell.com and the expected update. On the Console Updates
page, click Online, and then click Check Now. Check for the expected target version and description of any available updates.
NOTE:
The user is automatically alerted about the availability of a new update package or Warranty information
on the Home portal.
• Updating from an internal NFS: Download the applicable files and save on a network share that can be accessed by the console.
On the Console Updates page, click Offline, and then click Check Now. Check for the expected target version and description
of any available updates.
NOTE:
Not automatically connected to Dell.com. You must set up a local share and manually download the update
package. An audit log is created after every manual attempt to find an update.
NOTE: Select Automatic to display information about an available updated version. Updates are automatically
checked after every week. This frequency cannot be changed.
• Click Update Now and perform an update.
• Log in after the update and confirm the product works as expected. Check the audit log for any warnings or errors related to the
update. If any errors, export the audit log and save for tech support.
NOTE:
After the OpenManage Enterprise–Tech Release version is successfully updated, the status of the associated job
on the Job Details page is displayed as Stopped. However, it implies that the actual job status is Completed.
NOTE: Currently, an audit log is not created after the OpenManage Enterprise–Tech Release version update process is
successful or unsuccessful.
Managing OpenManage Enterprise–Tech Release appliance settings 93