Users Guide
• From the drop-down menu, select the script you want to run when this alert policy is run. You can set up running the remote
command also as described in Managing OpenManage Enterprise–Tech Release appliance settings.
• Mobile: Send notifications to the mobile phone(s) registered with this OpenManage Enterprise–Tech Release version. See
OpenManage Mobile Settings.
8. Click Next.
9. In the Summary section, details of the alert policy you defined is displayed. Carefully read through the information.
10. Click Finish.
The alert policy is successfully created and listed in the Alert Policies section.
Related information
Alert policies
Configuring SMTP, SNMP, and Syslog alerts
By clicking OpenManage Enterprise > Application Settings > Alerts, you can configure the email (SMTP) address that receives
system alerts, SNMP destinations, and Syslog properties. To manage these settings, you must have the OpenManage Enterprise–Tech
Release administrator level credentials. To configure and authenticate the SMTP server that manages the email communication between
the users and OpenManage Enterprise–Tech Release:
1. Expand Email Configuration.
2. Type the SMTP server network address that sends email messages.
3. To authenticate the SMTP server, select the Enable Authentication check box, and then type the user name and password.
4. By default, the SMTP port number to be accessed is 25. Edit if necessary.
5. Select the Use SSL check box to secure your SMTP transaction.
6. Click Apply.
7. To reset the settings to default attributes, click Discard.
To configure the SNMP trap forwarding:
1. Expand SNMP Configuration.
2. Select the ENABLED check box to enable the respective SNMP traps to send alerts in case of predefined events.
3. In the DESTINATION ADDRESS box, type the IP address of the destination device that must receive the alert.
4. Select the SNMP version type from the SNMP VERSION drop-down menu. Currently, only SNMP1 and SNMP2 versions are
supported.
5. In the COMMUNITY STRING box, type the SNMP community string of the device that must receive the alert.
6. Default port number for SNMP traps=162. Edit if necessary. See Supported protocols and ports in OpenManage Enterprise–Tech
Release.
7. To test an SNMP message, click the Send button of the corresponding trap.
8. Click Apply. To reset the settings to default attributes, click Discard.
To configure the Syslog messages:
1. Expand Syslog Configuration.
2. Select the check box to enable the Syslog feature on the respective server in the SERVER column.
3. In the DESTINATION ADDRESS/HOST NAME box, type the IP address of the device that receives the Syslog messages.
4. Default port number by using UDP=514. Edit if necessary by typing or selecting from the box. See Supported protocols and ports in
OpenManage Enterprise–Tech Release.
5. Click Apply.
6. To reset the settings to default attributes, click Discard.
Executing remote commands and scripts
When you get an SNMP trap, you can run a script on OpenManage Enterprise–Tech Release to set up a policy that opens a ticket on your
third party ticketing system for alert management. You can create and store only four remote commands for running immediately or at a
later time.
1. In the Remote Command Setting dialog box:
a) Type the script name which helps you in selecting and running a correct script at a later time.
b) Type the IP address of the OpenManage Enterprise–Tech Release server that runs the command.
c) Type the credentials to log in to the OpenManage Enterprise–Tech Release server.
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Monitoring device alerts