Users Guide

● Update or roll back firmware versions of components in a device that are associated with a firmware baseline. See Manage
the device firmware and drivers on page 51.
NOTE: Updating a device using the Individual Package workflow only supports executable (EXE) based Dell Update
Packages. When updating an FX2 CMC, the executable DUP must be installed via one of the sleds in the chassis.
● Acknowledge, export, delete, or ignore the alerts pertaining to a device. See Managing device alerts.
● View and export hardware log data of a device. See Managing individual device hardware logs on page 49.
● View and manage the configuration inventory of the device for the purposes of configuration compliance. A compliance
comparison is initiated when the configuration inventory is run against the devices.
● View the compliance level of a device against the configuration compliance baseline it is associated with. See Managing the
device configuration compliance on page 82.
Device Overview
● On the <device name> page, under Overview, the health, power status, and Service Tag of the device is displayed. Click
the IP address to open the iDRAC login page. See the iDRAC User's Guide available on the Dell support site.
○ Information: Device information such as Service Tag, DIMM slots, iDRAC DNS name, processors, chassis, operating
system, and data center name. Multiple management IP addresses correlated to the device are listed and can be clicked
to activate the respective interfaces.
○ Recent Alerts: The recent alerts generated for the device.
○ Recent Activity: A list of recent jobs run on the device. Click View All to view all the jobs. See Using jobs for device
control on page 100.
○ Remote Console: Click Launch iDRAC to start the iDRAC application. Click Launch Virtual Console to start the
virtual console. Click the Refresh Preview symbol to refresh the Overview page.
○ Server Subsystem: Displays health status of other components of the device such as PSU, fan, CPU, and battery.
NOTE:
The time taken to collect subsystem data of sensor components discovered using IPMI depends on network
connectivity, target server, and target firmware. If you experience timeouts while collecting the sensor data, reboot
the target server.
○ The Last Updated section indicates the last time when the device inventory status was updated. Click the Refresh
button to update the status. An Inventory job is started and the status is updated on the page.
● By using Power Control, turn on, turn off, power cycle, and gracefully shut down a device.
● By using Troubleshoot:
○ Run and download the Diagnostics report. See Run and download Diagnostic reports on page 48.
○ Reset iDRAC.
○ Extract and download the SupportAssist report. See Extract and download SupportAssist reports on page 48.
● Refresh the device status.
● Refresh the device inventory.
● Export the device inventory that is collected by clicking Refresh Inventory. See Export all or selected data on page 46.
● Run a remote RACADM, and IPMI command on the device. See Run remote–RACADM and IPMI–commands on individual
devices on page 49.
OpenManage Enterprise provides a built-in report to get an overview of devices monitored by OpenManage Enterprise. Click
OpenManage Enterprise > Monitor > Reports > Devices Overview Report. Click Run. See Run reports on page 123.
Device hardware information
OpenManage Enterprise provides a built-in report about the components and their compliance with the firmware compliance
baseline. Click OpenManage Enterprise > Monitor > Reports > Firmware Compliance per Component Report. Click Run.
See Run reports on page 123.
● Device Card Information—Information about cards used in the device.
● Installed Software—List of firmware and software installed on different components in the device.
● Processor—Processor information such as sockets, family, speed, cores, and model.
● RAID Controller Information—PERC and RAID controller used on the storage devices. The rollup status is equal to the
status of the RAID that has high severity. For more information about Rollup Health status, see the MANAGING THE
ROLLUP HEALTH STATUS BY USING IDRAC ON THE DELL EMC 14TH GENERATION AND LATER POWEREDGE SERVERS
white paper on the Dell TechCenter.
● NIC Information—Information about NICs used in the device.
Managing devices
47